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Corporate Life


BUSINESS ETIQUETTE THROUGHOUT THE ORGANIZATION


by Eric Price eprice@ccgmag.com


I


n the workplace, what you don’t know can definitely hurt you. Business etiquette and manners play an important role in the relationship building process. These unstated rules are in place to respect and protect time, people, and processes. When you under- stand the rules and expectations, you gain greater confidence and assertiveness as you navigate organizational politics and develop key connections.


What is business etiquette? Business etiquette is the behavior that is expected by employees in the business environment. First impressions are critical in a business environment, be- cause they tell others a lot about you. These impressions may or may not be accurate and can be conveyed verbally, such as your answers given during the interview process, or non- verbally, such as the way that you dress. Here are the top 10 “dos” and “don’ts” for job seekers and new employees in the business environment.


1. Come prepared. The first time that you may meet some- one face-to-face in a business setting is the job interview. The best advice for any interview is to come prepared. This should include researching the company, dressing the part, and pre- paring your resume as well as your answers to the questions that the interviewer may ask.


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2. Do your research. Researching the company is a necessity when preparing for an interview. Your research should give insight into what others thought. Websites, such as Glassdoor, LinkedIn, and HR.com, list reviews from employees and can give a view of the company culture. Visit the company website to understand the organizational branding, how they see themselves, what is their mission statement, and structure. These are important elements that can tell help you determine if the organization is a good fit for you.


3. Make the right impression. First impressions say a lot and none more than your appearance. Observers will draw conclusions about you before the first word is spoken. When choosing your attire for the job interview, contemplate select- ing conservative apparel. Plan your outfit a few days before to determine that you have the right tools to convey the right


HISPANIC ENGINEER & Information Technology | Fall 2014 15


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