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Training


We will conduct training at our facility in Camberley, at your premises or on site with your customer. Areas covered include product training and effective use of the equipment. Speak to us about your training requirements even on products not supplied by AVM, we may be able to help.


Handover


When we have been involved on site with your customer, we will conduct a thorough handover service which includes:-


• A run through of the projector menus and features


• A basic maintenance guide. • An explanation of firmware update procedure


• Troubleshooting common problems • Explaining the warranty procedure.


Commissioning


We will support our resellers by offering a commissioning service to end users on their behalf. This service includes:-


• Checking that the incoming resolution best suits the projector


• Checking the quality of incoming signal with test patterns


• Demonstrating the best use of lens shift / digital keystone to obtain the best picture quality


• Colour balancing between multiple projection installs


• Product handovers-includes maintenance and basic operation • Explanation of warranty services


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t: 01276 418030 e: sales@avmltd.co.uk


f: 01276 418039 www.avmltd.co.uk


Maintenance


We can conduct both routine maintenance and preventative maintenance contracts for your customers on your behalf including other projector brands not supplied by AVM.


Preventative visits can work out as excellent value in the long run as they reduce non- warranty failures due to poor servicing or maintenance. A visit will include actions such as the cleaning of equipment inside and out, cleaning filters, checking lamp usage and replacing if necessary, checking alignment, checking correct function.


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