The spa bu


spabusiness.com/magazine SPA BUSINESS MAGAZINE


spa business www.spabusiness.com 2012 1 Booming Baku Azerbaijan’s capital is hot property TOP TEAM


Behind the scenes at The Peninsula Hotels


spa business www.spabusiness.com www.facebook.com/spabusiness @spabusinessmag 2011 4


ASK AN EXPERT: Understanding discount deals and using them effectively


Touch


of magic Disney’s new spa in Hawaii


HOT NUMBERS


ISPA 2011 US Spa


Industry Study


How’s the market faring?


HOT NUMBERS


2011 SPA-GOER TRENDS Spa deals and retaining customers


spa business www.spabusiness.com 2011 3 TOP TEAM Hilton


Worldwide Ryan Crabbe, Dave Horton,


Tyra Lowman & Vanessa Main Ministry of Waxing FOUNDER CYNTHIA CHUA ON HER BEAUTY EMPIRE INTERVIEW


Talise Ottoman Spa Undercover at the Jumeirah Zabeel Saray


EVERYONE’S TALKING ABOUT The art of streamlining


treatment menus for profit


South Africa’s Oyster Box Spa


The Princess of Monaco’s honeymoon destination spa business www.spabusiness.com 2011 2 INTERVIEW


Ravi Chandran Entering new markets with Banyan Tree


HOT NUMBERS


Hotel spa trends The latest on the US market


Cancer care


Mary Tabacchi investigates the Inspiritas oncology spa


SPA SPOTLIGHT:


INDIA, ITALY & MOROCCO


Top of the world


Starwood’s Iridium Spa debuts at St Regis Lhasa, Tibet


Tough love at the Ashram Gwyneth Paltrow – one of its A-list alumni


INVESTIGATION: ANALYSING SPA DEVELOPMENT PIPELINES WORLDWIDE HOT NUMBERS Robert De Niro has his shibui spa got star quality? SPA SPOT L IGHT: CANADA, PORTUGAL, TI BET, TUR K EY & THE UK


spabusiness.com SPA BUSINESS WEBSITE


blog.spabusiness.com SPA BUSINESS BLOG


ISPA 2010 US Spa Industry Study


US SPA SECTOR FIGURES UNCOVERED


ASK AN EXPERT: TURNAWAYS


Tracking & recovering lost business


EVERYONE’S TALKING ABOUT INDIA: SWOT ANALYSIS OF THIS EMERGING MARKET JOAN LUNDEN spa business www.spabusiness.com 2011 1 INTERVIEW


Sharilyn Abbajay


Marriott’s new vice-president for global spa & retail


INTERVIEW


CHRISTOPHER NORTON


Overseeing 50 new spas for Four Seasons


SPA SPOTLIGHT


Montenegro, Morocco and the UK


Niamh


O’Connell Hyatt’s bespoke approach to


spa expansion A S K AN EXP ER T : FR ANCHIS IN G – A NEW B US INESS MO D EL FO R S PA S Parisian spas Andrew Gibson introduces Mandarin Oriental; and Spa My Blend by Clarins spa business www.spabusiness.com 2010 4 SPA PHILANTHROPY: T e art of giving well SPA SPOTLIGHT


Dubai, Japan and Jordan


ESPA Life


Susan Harmsworth on her new wellness concept


The spa bu Each issue available in print, on digital turning pages and as a PDF download


T e woman who created the Camp Reveille spa getaway


spabusiness.com/ezine SPA BUSINESS EZINE


spa business


2012 1


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