CIC’s Training team have been commended for developing a Dementia Awareness training programme for relatives and friends of people with the condition.


Karen Hutchinson, Home Manager at St Stephen’s Care Home in Sandbach, said: “Dealing with the effects of dementia can be very difficult for relatives and friends and so it is fantastic that CIC’s training team are addressing this by providing support especially for them. The feedback we’ve received on the sessions so far has been fantastic, with many people acknowledging the team’s enthusiasm, knowledge and sensitivity.”


Congratulations to Iain McDonald, from Station Court in Duns, who has been chosen from thousands of hopefuls to carry the Olympic Torch when it arrives in Scotland this Summer! The You First team will be following Iain on his exciting journey, so keep a look out for his amazing story.


The CIC Group 2011 Annual Review is out now!


CIC is proud to announce that it has achieved Silver Investors in People (IIP) status in England, adding to our previous success of achieving the same standard in Scotland.


Investors in People is the UK's leading people management standard and is used by businesses to independently review how they value, develop and train their staff.


Showcasing a full and exciting 12 months within our charity, our Annual Review demonstrates the many ways in which, as an organisation, we continue to deliver improvements, integration and inclusion, at all levels of our charity.


As well as including an overview of CIC’s financial position, you can read more about the launch of new services and programmes, fantastic survey results and the plethora of awards we’ve received.


To download your copy visit: www.c-i-c.co.uk


A Quality appointment for Sue


Sue McLean has been appointed as CIC’s Director of Quality and Standards, moving from her previous role as CIC’s Director of Senior Care. In her new role, Sue will lead CIC’s Quality Department, who support the delivery of excellent standards within our services.


Lynnette Cowburn, CIC’s Learning and Leadership and Development Manager, explains: “At the end of November, an assessment team from IIP interviewed CIC colleagues from across England, who work at every level of our organisation. Every participant was asked the same set of questions which thoroughly gauged their opinions of CIC.”


She continues, “CIC were successful in achieving 117 of the 196 outcomes that make up the Investors framework, which is a fabulous achievement given this was our first application in England.”


Grace Marguerie, CIC’s Director of Human Resources Management, adds, “The Investors in People framework gives us a great platform to identify areas where we can further develop our charity and enhance the services we provide to the people we support.”


“CIC’s Executive Team will be meeting in early 2012 to review our IIP report and develop a plan of action to respond to its feedback. On behalf of the Executive Team, I’d like to thank everyone who has contributed to this great success.”


You First | www.c-i-c.co.uk | 5


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