The Flynn participated in the EMCArts Innovation Lab intensive training and immersion program that supports innovation at nonprofit theater, dance, jazz and presenting organizations, funded by the Doris Duke Charitable Foundation. Staff, board members, and community collaborators including Champlain College, met to conceptualize how the Flynn could enhance our work within the community to become more interactive, and then a subset retreated to Virginia to spend five days doing strategic planning for the project. The work resulted in three initiatives: enhancing performance content pre- and post-performance; developing a mobile website; and integrating all aspects of the Flynn into a cohesive vision.
The Innovation Lab helped us think about how to better serve our audience using technology.
“It’s so rare that people are given the time to put some thought into how to be innovative, since we’re so busy with our daily work. At our weeklong retreat through the Innovation Lab of EMCArts, we looked at ways to enrich our performances, educational offerings, and development events—primarily through video and social media.”
Leigh Chandler, Marketing Director
“The Innovation Lab process was an incredible experience for me in so many ways, but most impressive was seeing board members, staff, and members of the community come together for the good of the Flynn. What resulted was magic!” Kimberly DuBrul,
Flynn Center Board Member
“We’re constantly working to keep our technology innovative and exciting for our patrons. It’s been eye-opening to see the impact of social media and mobile technology as they become the norm. The Innovation Lab helped to find new ways to communicate with our patrons, and more importantly, for them to communicate with us!” Gloria Ormsby,
Director of Information Services
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