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NOTICE BOARD


Leading through uncertainty MDDUS training and consultancy is


pleased to announce that its redesigned five-day leadership programme for doctors ‘Leading through Uncertainty’ has proved very popular with members – both GPs and hospital doctors. Having released further dates for January these filled up immediately but we are planning to release further dates soon both in Glasgow and London. Delegates who attended in December


found the programme to be “inspiring”, “positive” and “enjoyable” and valued the opportunity to share five days in an “informal, friendly and supportive atmosphere” with a range of experienced doctors from a wide variety of backgrounds. Delegates commented that the group interaction “helped to focus on putting the theories into practice” and that the course provided “the tools to review actions and gain new insight”. The programme is accredited for CPD


by both the Royal College of Physicians (RCP) and Royal College of General Practitioners (RCGP) Scotland. If you are interested in finding out more about the programme or would like to book a place, please do not hesitate to contact us at trainingandconsultancy@mddus.com


Dentistry Scotland Awards 2011


Clarity on medical services for overseas visitors UNCERTAINTY over qualifying criteria for overseas visitors seeking


access to NHS services is a common issue among GP practices according to NHSScotland Counter Fraud Services (CFS). The CFS is a division of NHS National Services Scotland and works with


all of Scotland’s health boards to raise awareness of, deter and investigate fraud within the health service in Scotland. As part of this remit the organisation delivers fraud awareness presentations to practices in protected learning time events and one of the most frequently asked questions at these sessions is around the subject of overseas visitors and the qualifying criteria that allows them to access NHS services. Whilst this area of work is not the responsibility of CFS, unless a fraud


is suspected, the team appreciate the concerns of practices and aim to provide as much information as possible to facilitate an understanding of this complicated subject. If you are unsure as to the eligibility of an overseas visitor registering at your practice you can contact the primary care lead within your health board area, who will tell you the name of a designated single point of contact (SPOC) within the board. You can also contact NHS Inform on 0800 22 44 88. Other useful links include:


www.cfs.scot.nhs.uk www.hris.org.uk/patient-information


www.tinyurl.com/govt01 www.tinyurl.com/govt02


Awards. MDDUS was a sponsor of the 2011 awards held at The Gleneagles Hotel on 25 November. Chairman of the judging panel and MDDUS non-executive director, Robert Donald, co-hosted the event along with the managing editor of Dentistry Scotland,Heather Podbury. Robert said it had “been uplifting to review such a stunning array of high quality entries, which provide both inspiration and encouragement to our colleagues.”


Keynote speaker takes PM conference into orbit


MDDUS Head of Dental Division Aubrey Craig (left) congratulates Yann Maidment, principal dentist at Stafford Street Dental Care – winner of the award for Best Patient Care at the Dentistry Scotland


WHAT DOES your average medical or dental practice share with NASA? Quite a bit when it comes to being a “safety critical organisation”. This is the theme of the keynote address


to be given by Stephen Carver of the Cranfield School of Management at the 2012 MDDUS Practice Managers’


Conference being held on 1-2 March 2012 at the Fairmont St Andrews. The full conference programme is now


available and includes workshops on understanding your team and yourself using the DISC behavioural awareness tool, assertiveness skills, risk management at the primary-secondary care interface, dealing with bullying and harassment, changing employment contracts, handling media inquires and much more. Bookings are now rolling in so to register


your interest or to find out more go to our website or contact Karen Walsh at kwalsh@mddus.comor on 0845 270 2034.


221 6072 or email


mentorship@rcps.ac.uk l MDDUS OFFICE EXPANSION Work is now underway on the expansion of the MDDUS offices in Glasgow into adjoining premises at 167 Bath Street. The expansion will


WINTER 2012


provide much needed additional meeting and office space along with a dedicated training suite. Work is expected to be completed


by May 2012. l FYi WINS DESIGN AWARD MDDUS is pleased to report that


our magazine for foundation year doctors and final year medical students has won a gong for ‘Best Magazine Design: Business & Professional’ at the 2011 Professional Publishers Association (PPA) Scotland Awards. Congratulations


to the firm CMYK – who design all our magazines.


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