Customer Success Story


www.innovisesoftware.com


“TimeGate gives us the opportunity to co-ordinate activity at a calm and controlled pace. As we are able to now foresee possible future staffing problems, we can remedy these issues many months in advance”


The solution:


TimeGate is a product designed and built to the highest Microsoft standards as Innovise plc is a Microsoft Gold partner. As such, it delivers a highly scalable solution. TimeGate can grow and develop along with the needs of the business.


Encompassing three business tiers: Resource Management, E-commerce and Knowledge Management, TimeGate offers a rounded solution to businesses of any size and complexity. Taking the co-ordination of security patrols to a new dimension, TimeGate has proven itself to be an invaluable asset to businesses striving to offer a reliable and defect free service to its clients.


At the heart of TimeGate is a powerful staff scheduling solution which enables the optimal management of workforce resources. Additional modules and interfaces are available to create a traditional Enterprise Resource Planning (ERP) solution that spans operations, sales, marketing and finance.


The provision of TimeGate in all of Britsafe’s UK offices has enabled the forward planning of staff rotas and the guarantee of a thorough security service for its clients. Paul Cody comments:


“We have tested the solution against others available on the market and we are confident that we have chosen the best. The software allows us to not only organise our workforce months in advance but it also provides us with massive historical data on who has been where and when for years. We are now better equipped to proactively tailor our services to the needs of the client. Able to view and plan around elements such as staff annual leave, TimeGate gives us the opportunity to co-ordinate activity at a calm and controlled pace. As we are able to now foresee possible future staffing problems, we can remedy these issues many months in advance allowing us to offer a continual and seamless service to the client.”


Comprising a suite of powerful knowledge management tools, TimeGate provides key decision makers with actionable information. This information can be accessed by key business stakeholders through self-service portals. Through these portals employees can review work patterns, communicate with HR and confirm duties and customers can view schedules and order services in real time.


User-friendly and simple to implement across the business, TimeGate utilises the very latest in technology in a straight forward package that requires minimal time spent on staff training. Quickly Installed with no disruption to the daily running of a service TimeGate is fit for launch in a matter of days. Confirming the simplicity of the software, Paul Cody concludes:


“The system is extremely user friendly and we have never had anyone yet who has been defeated by the package.”


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