Buffalo beatsNew England.
(And every other area in the country.)
We’re the highest rated health plan in
the nation for customer service.
*
This community deserves some national recognition. More importantly, our members across this
great region deserve the very best customer service. It’s something we place a tremendous emphasis
upon at Independent Health. Here, you’ll always get through to someone who can help you – the first
time you call. And we take the time to really listen to you, and find the answers. To save you time and
energy that can be better spent managing the rest of your busy life. That’s the RedShirt
SM
Treatment.
You Deserve the RedShirt Treatment
®
independenthealth.com
*Publicly reported health plans submitted to NCQA under the HMO/POS reporting product. The customer service composite measures members’ customer service experience when contacting the health plan and is drawn from a number of individual survey questions.
The source for data contained in this publication is Quality Compass
®
2009 and is used with the permission of the National Committee for Quality Assurance (NCQA). Any analysis, interpretation, or conclusion based on this data is solely that of the authors, and NCQA
specifically disclaims responsibility for any such analysis, interpretation, or conclusion. Quality Compass is a registered trademark of NCQA. ©2009 Independent Health Association, Inc.
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