Flat-Living.co.uk Recruitment
Where’s the value?
If your block of flats requires staff, then you have two options,
recruit and employ candidates yourself, or use an agency.
There is often the question of cost-effectiveness when employing staff
and I would argue that a fee of several thousand pounds for a caretaker
that departs after a few months can leave a bitter taste in the mouth.
Using an agency though has many advantages; immediate relief, staffing
cover, a wide choice of experienced candidates and the expertise of
the recruiter are all key factors. You don’t carry out all the varied tasks
in running a block yourself, you outsource to specialists – why should
staffing be any different? This is especially so when employment law can
be a painful trap for the unwary.
There is a better way. Demand value from an agency, ask about
guarantee periods, some only offer three months – ask for six. Do they
carry out criminal record/identity checks? A really good agency will offer
these as standard for all permanent staff.
Your building operates 24/7, does your agency, or are they strictly 9-5?
Ask about 24-hour response; if your night concierge doesn’t arrive
for work you want to know that your agency can send a replacement
immediately.
By demanding value you can get the best of both worlds, a service run
by experts at a competitive cost.

Dominic Rossi
Director, FMR
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