MED staff work impartially with government in England and the devolved
administrations, IR(ME)R inspectorates, professional bodies, and clinical
departments.
Working with clinical departments in Great Britain informal interview of individual members of staff and a review of department
Interaction with clinical departments depends on the type and location of that procedures. At the end of the visit, feedback of findings and agreement of an
department. As indicated earlier, the provision of advice may be simply in action plan is reached usually in consultation with representatives from the clinical
response to a telephone enquiry from a healthcare professional or may involve department. Future development of these visits will be informed through working
a visit to a clinical department. For example, several radiotherapy departments with key stakeholders.
in England have participated in a programme of visits by a member of the
department. These visits, which may take place over several days, are at the By working in partnership, real improvements can be made and any advice
department’s invitation and intended to provide independent on site support and given is done in consultation with local sites and with local practice in mind.
reassurance on issues surrounding patient safety and process efficiency in the The department’s staff are in the unique position of being able to provide an
context of IR(ME)R. independent overview of a clinical department’s practices (whether diagnostic
imaging or radiotherapy) without any preconceived ideas and draw on good
A site visit usually begins with a meeting with a representative from each practice from elsewhere, as well as their own experiences. Flexibility of approach
discipline (radiographer, physics and medical teams) and management, where when undertaking a site visit is a key factor in tailoring advice as each site or
possible and appropriate, to ensure that there is involvement from all parties situation can be unique. By giving individuals the confidence to challenge their
and to allow the opportunity for all to express their expectations. To date, visits existing practices and identify redundant work processes, more efficient ones can
have consisted of a series of observations of key areas of the clinical department, be implemented.
2009
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