t
a
y
o S
Where to Stay
e
r
e t
Wh
Quality in
Chester & Cheshire
Quality is very important to us in Chester & Cheshire, we want to ensure
that every visitor is satisfied with the service and quality standards.
Chester & Cheshire actively reassurance about the quality
support businesses who strive ofthe visitor’s experience.
to achieve quality, and we fully Participating attractions are visited
recognise awards and national annually by trained, impartial
assessment schemes. The assessors. They look at all aspects
details here provide you with of the visit, from customer service
Achieving Excellence
the information you require to and catering, to interpretation It’s not all about the facilities
make an informed decision. and activities, giving you the a venue offers it’s also about
confidence that the attraction the staff and the welcome you
Accommodation
has been thoroughly checked receive as a guest. The ‘Welcome
before you plan your visit. to Excellence’ family of courses
Since 2004 Cheshire has been a
are industry renowned customer
quality assessed only destination
care training courses designed
for accommodation providers.
to make sure people working in
All of the national assessing
tourism have the opportunity to
bodies, VisitBritain, VisitWales
Access
achieve excellence in customer
and the AA, now assess to the What ever your access
service and exceed guest needs
same criteria and award one requirements, we want you to
and expectations. The ‘Welcome
to five stars. Accommodation be able to enjoy what Cheshire
to Excellence’ logo indicates
is assessed under 5 general has to offer, that’s why we have
at least 50% of staff at the
areas; standards, service and gathered enough information
establishment have received
hospitality, breakfast, bedrooms. to empower you to make your
welcome to excellence training.
own informed decisions as to the
Attractions
usability of a venue based on your
own particular requirements.
Quality isn’t just about
Where you see this logo
accommodation, on a trip to
within our accommodation
Cheshire you want to know
advertising, simply visitchester.com
the attraction you are visiting
or visitcheshire.com to find a range
is also thinking about its
of self-assessed access information.
visitors. VisitBritain’s ‘Visitor
This information is self-assessed;
Attraction Quality Assurance
therefore Visit Chester & Cheshire
Service’ (VAQAS) offers you
accepts no liability for its accuracy.
74
Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84  |  Page 85  |  Page 86  |  Page 87  |  Page 88  |  Page 89  |  Page 90  |  Page 91  |  Page 92  |  Page 93  |  Page 94  |  Page 95  |  Page 96  |  Page 97  |  Page 98  |  Page 99  |  Page 100  |  Page 101  |  Page 102  |  Page 103  |  Page 104  |  Page 105  |  Page 106  |  Page 107  |  Page 108  |  Page 109  |  Page 110  |  Page 111