p30 Letters feb19 16/2/10 17:08 Page 2
Your letters
So why is Thomson
Thanks for the Cox & Kings/
ttgluxury Peru training
Thank you ttgluxury for organising such an
enjoyable Cox & Kings Peru training evening
undercutting itself ?
at London’s Stanza restaurant recently.
These events are essential to us agents,
especially as most of us have not experienced
the destination. We appreciate the work and ef-
I ALSO agree with the person who
LET
Thomson shop and was booking it at fort that goes into organising the evenings and
says the “big two is destroying a
OF THE
TER the ridiculously discounted price hope to be sending lots of business your way.
win-win situation” (TTG February 5). when they received a phone call
I have been dealing since last
WEEK
from the First Choice shop virtually Gillian Davis, Travel Counsellors
November with a party of eight opposite asking if they were still
enquiring about a Thomson Caribbean interested. Talk about cut throat between Why bash BA? I know who
cruise for February 2011. the same company. I would rather fly with
I was able to match the internet price and This is a sad world. When I first started in I am still amazed by how much emotional
offered half price insurance. One of the party travel the price you saw was the price you antagonism there is from agents against BA,
then visited the local Thomson shop and was paid. Let’s just say Thomson doesn’t come still theoretically our national airline (Stop BA
told it would match the internet price and near my list of top suppliers. bashing and support the airline”, ttglive.com).
give free insurance. I support those that support us and treat us The web comments reflect a typical British
Again, I would have been able to match, but fairly. Maybe more of us should do the same trait of bashing our successful companies; we
the Thomson shop then rang the customer to and then see how the big two react. should sit back and compare BA with any other
undercut my prices, undercutting the internet carrier in the world, and take a realistic view of
price by at least £50 each with free insurance. Former Thomson employee. how they compare in all aspects of their per-
As a result I would have been out of pocket by formance. I would rather travel with BA than
50p per person. Would it have been worth it? ■ TTG would welcome a reply from anyone else.
To top it all this customer then sat in the Thomson
Andrew Brownrigg
as they do in France. chairman, Haslemere Travel
Solution to the high prices Us operators could then fill our rooms across
during school holidays a whole month and spread our costs more
Being a tour operator and a parent I have sym- evenly, and not have them escalate for just the WHAT DO YOU THINK The deadline for letters
pathy for both sides of the argument (“Abta busy half-term week. Or how about a four-term is 10am on Tuesday. We need your name, job
defends school holiday prices”, ttglive.com). year, with a two-week holiday in February? title and company address. Please limit letters
However, it can be easily solved if the school to 250 words maximum. We reserve the right
heads got together when determining holiday Howard Webby to edit. Email:
ttgletters@ttglive.com
dates and chose different dates for each region, managing director, Ski Hillwood
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30 19.02.2010
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