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knowledge
ttglive.com
Mystery Shopper
from Nottingham
The mystery shopper visited two agencies in Nottingham on a Wednesday
afternoon. They then selected a website from a Google search for “holidays
to Cyprus”, and a company advertising in a national newspaper
This week’s challenge: The mystery shopper
o
urism Organisation
asked for seven nights in Cyprus in June 2010, for a
Cyprus T
couple wanting a cheap and cheerful hotel with a
swimming pool and breakfast included.
CHALLENGE AT A GLANCE.
Who: Budget: £1,200 Where: Cyprus
Seal the deal with these tips from Training for Travel
Waterwolrd: The Waterworld Beer festival: Every summer, Sculpture Park: For art and Boat Safari: Recommend the
To learn more about
waterpark in Ayia Napa offers a Limassol hosts a beer festival culture, suggest clients check out Dolphin Boat Safari to clients
Training For Travel and the
good day out although prices are featuring a wide array of beers Limassol’s Sculpture Park. This staying in Ayia Napa. Sightings
not cheap (¤30 per adult, plus ¤5 from around the world as well mile-long stretch along the can’t be guaranteed but you can
latest training tips go to
for lockers). Take snacks as as live music, making it great seafront’s reclaimed land fea- borrow snorkel equipment. Prices
trainingfortravel.com
restaurant quality varies. fun for all the family. tures 20 sculptures. are ¤45 per person with lunch.
TTG has teamed up with React Surveys to simulate a realistic booking process each week – that means a mystery shopper looking for the
best deal from agents and operators on the high street, online, on TV or in newspapers. The Mystery Shopper research is carried out on behalf
of TTG by React Surveys, and no further details or information can be disclosed. Researchers take into consideration first impression, sales
process, product and budget match and extras offered before giving an unbiased opinion of which channel/company they would have booked
TRAINING FOR TRAVEL
with on that occasion. We do not claim that the winner is the best in an area or specialist sector, as we may report on competing travel firms in the future. Please note
group ltd
that the aim of Mystery Shopper is not to criticise individual agents or companies, but to promote good sales technique for the benefit of all in the travel trade.
Use to request information. It’s FAST, FREE and number safe. Register online at www.gotxt.biz
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