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INSIDE THIS


WEEK Contents


NEWS Hot Stories


Exclusive Escapes collapse; Tui to close Meon Villas; call to top £7.20 pay rate; Lufthansa ‘ludicrous’; Norwegian’s focus


Round-up


Atlantic Holidays, Azamara Club Cruises, Exclusive Escapes, Fone N Fly


Special Report WIN!


Tickets to see Disney on Ice at one of six cities across the UK page 32


Crystal Cruises broadens distribution Face to Face


Bjorn Kjos, Norwegian Air Shuttle Talk Back


Tui, Exclusive Escapes, ITV, Jet2, Ryanair


NEWS YOU CAN USE Product News Palladium, Universal


Operator News W&O, Private Jet Tours 12 14 17 08 04


19 21


Cruise News P&O Cruises, MSC Cruises 22 Aviation News Delta, BA, Finnair, Flybe 24


FRONTLINE Comment Andy Stark: Agents reassure 30


Readers’ Lives Ian Barrie, Glacius Travel 34 Mystery Shopper Middlesbrough


36


DESTINATIONS The US


10 of the Best: US winter holidays Florida Keys: Your Keys selling points


54 63


Las Vegas: Club scene makes it Spin City 72 Sausalito: San Francisco’s chilled suburb 79


GLOBES 2016 Nominatations are now OPEN for Travel Weekly’s Globe Travel Awards page 38


Spain & Portugal Festivals: Carnivals, fiestas and religious 84


BUSINESS NEWS


Round-up EDreams, Irish Ferries, PTD 94 Lufthansa Carrier faces fee challenges 96


WHAT


LUCY DID THIS WEEK


3 SEP 1


2 3


Lucy Huxley Editor-in-chief @Lucy_Huxley


Heard Chris Busuttil and John Riley’s plans to revive Portugal specialist Atlantic Holidays – a new option for independents!


Had a hilarious meeting – and a lot of rough arts and crafts – with Holland America Line’s Lynn and Carly. You’ll see the results soon . . .


Braved the bank holiday rain by taking my kids swimming in the local outdoor pool. Figured we couldn’t get much wetter!


3 September 2015 travelweekly.co.uk 3


A NOTE FROM THE EDITOR Globes laud world-beaters J


ames Corden, Jack Whitehall, Michael McIntyre, Alan and Jimmy Carr . . . some of the biggest names in


entertainment have hosted our Globe Travel Awards in recent years. The ceremony, at London’s Grosvenor House hotel, is


a star-studded affair that is attended by more than 1,200 travel executives. But while the event itself is a fantastic night out, that’s only part of the story. Beyond the glitz and the glamour, the awards themselves have a huge underlying importance. The Globes are the most prestigious, credible and


coveted trade awards because they are based on year-round performance and are therefore a true reflection of trade sentiment. They recognise travel companies that are deemed to be the best because they offer the highest-quality products and, crucially, work in real partnership with agents. Winning a Globe means you are one of the trade’s


favourite suppliers. And that’s why, as we open the nominations, we need you all to think carefully about who you would like to see in the spotlight in January. Please take the time to nominate your best suppliers, and, if they make the shortlist, then support them again when the voting opens in a few weeks’ time. You can find out more about the process in our special Globes feature, starting on page 38. Winning a Globe means the world to travel


companies. I know many that list winning one as a key business objective every year – such is the value they place on them. None of our Globe winners take your support for granted – and neither do we.


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