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READY WHEN YOU ARE! PHONE, FAX, ONLINE


General Sales 1.800.800.5555


Monday–Friday 8:00 a.m.–9:00 p.m. ET


Saturday–Sunday 8:00 a.m.–6:30 p.m. ET


Or order online 24×7 at www.pcconnection.com


OVERNIGHT® Order In-stock Items by 7:00 p.m. ET


EVERYTHING


Custom Systems Overnight When You Order By 5:00 p.m. ET


Need a bigger hard drive installed? More memory, a DVD±RW? No waiting for you! And in most cases we can custom configure up to 15 systems and still get them to you the next business day.


Everything Overnight® And now, the Fine Print...


Our Sales Policy: All sales are subject to PC Connection’s Standard Terms of Sale. You may review the Terms of Sale at www.pcconnection.com or you may request a copy by calling our toll-free telephone number: 1-800-800-0011.


All pricing and other information contained herein is believed to be accurate. However, PC Connection reserves the right to change advertised prices and other terms and conditions contained in this catalog without further notice. Please call to confirm pricing information before ordering.


All Returns Are Subject to Manufacturers’ Policies: Return privileges are subject to various manufacturers’ policies. Many manufacturers have imposed certain return restrictions. Consequently, PC Connection reserves the right to decline specific return requests based on those restrictions. Be sure to ask your Account Manager about specific return conditions before you purchase any item.


Final Sale of Certain Products: In addition to manufacturer restrictions, the following products are final sale items and are not returnable to PC Connection for refund or exchange for any reason:


• Specific Products: Custom configured products, special ordered products, LCD/DLP projectors, opened software, hard drives, and TVs/monitors over 27"


• Specific Manufacturers: Avaya, Citrix, Compellent Technologies, Corel, EMC, EqualLogic, GFI, IBM Software, IBM Storage, Lotus, Neoware, Oracle, Overland Storage, Quantum, Sony Storage, Tandberg Data, U-Vault, and VMware


Packaging of Returns: All returns, defective or otherwise, must be 100% complete, contain ALL original boxes and packing material, have original UPC codes on the manu- facturer’s packaging, contain all blank warranty cards, accessories, and documentation provided by the manufac- turer. Incomplete returns, open or used products, or products not in new condition will be assessed additional restocking fees depending on condition and PC Connection’s ability to


remarket the returned product. PC Connection will refuse any return of items missing UPC codes.


Nonrefundable Charges: Labor, installation services, and shipping charges are nonrefundable. Customer is respon- sible for all return shipping charges; therefore, all returns must be shipped prepaid. PC Connection recommends that you send your return via a trackable service with appropriate insurance. PC Connection is not responsible for lost parcels.


Return Privileges for Non-Defective Items: All non-defec- tive returns authorized by PC Connection, whether opened or unopened, will be assessed a minimum 15% restocking fee, and must be authorized for return within 30 days from date of receipt. No refunds will be issued after such 30-day period. Authorization may be obtained by calling Customer Service at 1-888-213-0259 or by email at customerservice@ pcconnection.com. Customer will be issued a Return Merchandise Authorization (RMA) which is valid for 10 days. Failure to return a product within such 10-day authorization period will be deemed to be an acceptance of the product.


Defective/Dead on Arrival (DOA) Merchandise: DOA products must be reported to Customer Service at 1-888- 213-0259 or customerservice@pcconnection.com within the first 30 days of receipt and, if deemed by us to be defec- tive, may be repaired or replaced at our sole discretion. Some manufacturers and publishers require DOAs to be handled directly with the manufacturer, and in these cases, we will provide the contact information. DOA returns that prove through testing not to be defective are subject to a minimum 15% restocking fee. After 30 days, the manufac- turer’s warranty process must be followed.


Damaged Products: All packages shipped from PC Connection are inspected prior to shipment. However, from time to time, damage during shipping may occur. Packages that are obviously damaged should be refused upon original delivery attempt. If the package is


accepted, then any damage should be noted on the carrier delivery record prior to the driver leaving your premises. Any hidden or internal damage to any product must be reported to Customer Service at 1-888-213-0259 or customerservice@pcconnection.com within the first 7 days of receipt to arrange for a carrier inspection and return of the damaged product(s). Please save the product, the ship- ping carton and all manufacturer packaging. Timely receipt of this information is necessary for PC Connection to file a damage claim. Failure to notify PC Connection of damage within this time period will be deemed an acceptance of the product, and standard return policies will apply.


Refused Orders: All refused orders (for reasons other than shipping damage) will be subject to a minimum 15% restocking fee. Shipping charges are not refundable if shipment is refused at the time of delivery. In addition, refused orders will be subject to additional shipping charges to cover the cost of returning the products to PC Connection.


Manufacturer’s Limited Express Warranty: You are entitled to the manufacturer’s limited express warranty, if any, that accompanies the product. PC Connection Sales Corporation makes additional or independent warranty. All other warranties, expressed or implied, including the warranties of merchantability and fitness for a particular purpose are disclaimed. PC Connection Sales Corporation shall under no circumstances be liable for special, incidental, or consequential damages including loss of profit, even if it has been advised of the possibility of such damages; the maximum liability for all direct damages, if any, arising out of any action shall be limited to an amount not to exceed the purchase price of the product.


Shipping Policy Details: Everything Overnight®: Barring events beyond our control, you may place your order for most in-stock items as late as 7:00 p.m. ET, and choose to receive your shipment the next business day. For a minority


Lease Your Equipment


We offer a wide range of leasing programs to our business customers. We offer terms from 2 to 5 years, a minimum purchase price of only $1000, and several convenient lease end options.


Leasing Connection™


1.800.800.0014 EDUCATION SALES


Managed Accounts CORPORATE SALES


1.800.800.0019 GOVERNMENT SALES


1.800.800.0017


Fax Orders 1.603.683.5766


ServiceCenter 1.800.800.0015


Customer Service 1.800.800.0011


1.603.683.2000 730 Milford Road Merrimack, NH 03054-4631


Business Office M–F, 9:00 a.m. – 5:30 p.m. ET


Raccoon Characters®


You Need It When? No Problem. Choose from 3 Levels of Shipping Service:


1 • Everything Overnight® Order by 7:00 p.m. ET and receive


next business day* *On in-stock items. Other restrictions may apply.


2 • 2nd Day Air (2 business days) 3 • Ground Service (generally 2–6 days)


For more information, please see Shipping Policy Details below.


We Never Charge Your Credit Card Until We Ship Your Order… …and we accept these credit cards:


Service Your Way


Award-Winning Service Since 1982


And here are just a few of your options…


• Day One Service Plans—begin with the equipment purchase date


• Extended Service Plans—begin when the manufacturer’s labor warranty ends


• Advance Exchange Service • On-Site Service • 1, 2, and 3-Year Coverage


Not all products are covered by every type of service plan. For information regarding product eligibility, please give us a call.


Toll Free Support


Our expert customer service team is standing by. Questions about something you purchased from us? Call 1-800-800-0011, we’re here to help.


Prices and promotions are subject to change without notice.


Typoes Happin: We are not responsible for typographical errors.


of in-stock products, an earlier order cut-off time is required for next day delivery, as these items are shipped from a secondary warehouse. For Everything Overnight service, the current shipping charge can be found on our website. A wide variety of shipping options are available. Different rates apply to orders shipped outside the Continental U.S. or to APO and FPO addresses. Shipping to Hawaii, Alaska, Canada, Puerto Rico, and the U.S. Virgin Islands may require additional time and charges—call 1-800-800-5555 for ship- ping information. International orders, additional charges will apply. A contact phone or fax number is required. You will be responsible for actual shipping charges, as well as tax and duty. Items of excessive size and/or weight may require additional delivery time. Call 603-446-5555 or fax 603-446-7791 for information. You may prepay your order via check drawn on a U.S. bank in U.S. dollars, or wire transfer. Prepaid orders will be shipped within 24 hours after the check clears the bank. To initiate a wire transfer, please call our credit department.


Ultrabook, Intel, Intel Logo, Intel Inside, Intel Inside Logo, Intel Atom, Intel Atom Inside, Intel Core, Core Inside, Intel vPro, vPro Inside, Xeon, and Xeon Inside are trademarks of Intel Corporation in the U.S. and/or other countries.


AMD, the AMD Arrow logo, AMD Opteron™, AMD Pro and combinations thereof are trademarks of Advanced Micro Devices, Inc. in the United States and/or other jurisdictions.


NASDAQ: PCCC™


©2014 PC Connection, Inc. All rights reserved. PC Connection, Everything Overnight, and the raccoon character(s) are registered trademarks of PC Connection, Inc. All other trademarks remain the property of their respective companies.


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