ON BOARD SERVICES CAPTURE YOUR MEMORIES


Our ship’s photographer is here to help you preserve your memories. Whether it’s photos with the ship’s Captain or crew, capturing a romantic moment on deck or getting a family portrait, everyone can get in the picture.


For a more personal experience, the Perspectives Photography Studio* offers custom private photography sessions, at your choice of locations on or off the ship.


*This service is available on selected sailings only.


STAY IN TOUCH – IF YOU WANT TO


Internet cafés are available on all of our ships (charge applies) which allows you to stay in touch via email and social media. Additionally we offer charged, wireless Internet access in all areas for the use of your private devices.


Telephone and fax service are available at applicable ship-to-shore rates (see www.ncl.co.uk for further details).


You can also stay connected on the high seas using your own compatible mobile phone with our Freestyle Cruising Cellular Service. It’s accessible from most mobile phones and international roaming charges are billed to your home account. Check with your


service provider before travelling.


UNDERSTANDING OUR SERVICE CHARGES


We are confident that you’ll enjoy your Freestyle Cruising experience and that our entire crew will provide you with the standard of service for which we are known.


A service charge (currently US $ 12,95 p.p./day in the following categories:


www.ncl.co.uk


Studio, Inside, Oceanview, Balcony & Mini Suite; US $ 14,95 p.p./day in Suites & The Haven Suites) will be automatically added per guest per day to the shipboard account - for guests three years of age and older. This charge will be shared among those staff members, including the restaurant staff, stateroom stewards and other behind-the-scenes staff, who provide services that enhance your overall cruise experience.


These service charges can be paid in advance of your cruise at a rate of £ 8,25** for Studio, Inside, Oceanview, Balcony & Mini Suite and £ 9,50** for Suites & The Haven Suites per person per day by calling Reservations or your travel agent. If you have any concerns about the service you receive during your cruise, please inform the Guest Services Desk staff right away, so we can address any issues in a timely manner. In the unlikely event that we can’t resolve your issue, you can have the service charge adjusted on board^.


A suggested gratuity of 18% is automatically added to all drink bills and 18% added for all spa and salon bills (correct at time of printing). Certain staff positions e.g. Beverage Service who provide service on an individual basis to only some guests do not benefit from the overall service charge. You may, if you wish to reward a particular individual, add an additional tip to these bills; however, there is no obligation to do so. See Booking Conditions on www.ncl.co.uk for further details.


**Subject to change ^This request can only be processed, if applicable, on the last night of your cruise. Where your service charge has been pre-paid before departure, refunds are not available on board and you must apply for a refund, if applicable, after you return home by writing to our Guest Relations department.


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