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The Next Generation of Data Centers Needs a


New Generation of IT Workers Prepare Your Staff for Reorganization and Other Developments


WRITTEN BY PAUL KORZENIOWSKI A


S data centers get facelifts, new wrinkles arise with data center staffs. Requirements


for technicians are evolving from “one-trick techies”—network managers, storage specialists, server experts—to Jacks and Jills of all trades. However, IT managers run into


challenges when they try to oversee the transition. In order to smooth out the process, businesses need to address employees’ concerns, empower them to lead the transition, and develop their business skills.


Reassurance Comes First With the spread of virtualization


and the movement to integrated computing systems, corporations are breaking down the walls among server, network, and storage support teams. But the change can feel threatening. “When IT staffs hear about reorganizations, they often associate it with layoffs,” said John Rivard, research director at Gartner, Inc. Employees then spend a lot of time


and effort worrying about what the new organization chart will look like and how it impacts them, leaving less


6 WWW.PCCONNECTION.COM 1.800.800.0014


energy for keeping data center systems operational. Consequently, IT managers must be


proactive. They need to address the fear and convince employees that rather than an elimination of jobs, the change will provide them with an opportunity to work on more interesting projects.


Data Center Skills Are Evolving IT departments are under siege.


With the pace of change increasing, business units request alterations to applications more quickly than


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