BUILDING PERFORMANCE Contractor of the Year Everything Everywhere Darlington Campus
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We see this as testimony to
The challenge Norland Managed Services maintains Everything Everywhere’s (EE, formerly T-Mobile and Orange) buildings services across its UK corporate buildings. Heating, ventilation and air conditioning (HVAC) failures had been experienced at two of the buildings on the EE Darlington Campus. In addition, the HVAC systems in use contained R22 coolant, which is being phased out for environmental reasons. Used as offi ces and a call centre by
more than 1,000 EE employees, the two buildings are spread over fi ve fl oors and 8,500 m2
. Norland was commissioned
to carry out a £1.5m project that involved the extraction of the existing HVAC system and the installation of a new solution, an upgrade of the lighting system, the replacement of ceilings, the replacement of passenger and goods lifts, the creation of a new audio visual/ conferencing suite, and the decoration of the buildings.
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The response Norland designed and procured the phased implementation of the project within three months. A detailed programme was devised involving the rotation of more than 1,000 staff over 15 weeks. The existing HVAC system was replaced with the industry-leading VRF Daikin solution – removing R22 in the process – and a heat recovery system was introduced to reduce costs. A soft landings approach was employed by Norland so that a member of the project team was available during the fi rst months of operation to fi ne- tune and de-bug systems.
The results This complex project was completed on time and on budget, meeting all the expectations of the client. Norland continues to work with EE post- occupancy to make adjustments and improvements where necessary.
Norland’s design, build and operate model, which goes a long way to closing gaps between predicted and actual performance
Question everything
Norland’s Energy Matters Training aims to increase energy awareness among its engineers, enabling them to look at other equipment and ask: why is it on? What do I have to do to turn it off? What can I do to turn it down? This process can result in simple ‘no cost’ actions that are capable of providing immediate savings, as well as identifying the more signifi cant and complex effi ciency steps.
March 2013 CIBSE Journal 35
2013 Winner
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