Technical best practice A


ddressing the human element to achieve safe and effective operation


requires two underpinning sets of technical processes: those related to the acquisition and support of systems, equipment and technical resources that are ‘fit for purpose’; and those related to the correct and timely delivery of the right number of competent crew to do the job.


This article describes the technical processes which form the components of a continuous improvement cycle for human resources, the objectives of which are to:


• identify the numbers and competence of crew and support staff that need to be


deployed and maintained;


• define and promulgate the intended social environment and desired


human performance outcomes for the organisation;


 


  


   


   


  


  


• form the basis of staff development, which is the organisation’s operational,


technical and organisational requirements for safe and effective ship operation;


• reconcile individual and collective training requirements with system and


organisational technical requirements and desired human performance outcomes.


Achieving these objectives gives the following benefits for the business:


• The workload requirements for ship operation, maintenance and support, and


undertaking of associated training are defined and optimised.


• The physical and cognitive capabilities required to train for, operate, maintain


and sustain ship operations are defined and made available.


... for human resources Dr Jonathan Earthy, Principal Human Factors Specialist, Lloyds Register


• The instruction, education, on-the-job and group training required to give


staff their essential values, attitudes, knowledge and job skills are provided.


• The human resources strategy for the organisation adapts to changes in


organisational needs and technical and operational context.


The figure describes the activities within the four processes that comprise the human resources continuous improvement cycle.


Properly managed, these sets of activities can not only track business needs but enable the organisation to genuinely use staff as its most important asset.


Taken from the Lloyd’s Register publication: The Human Element, Best Practice for Ship Operators


For further information contact: jonathan.earthy@lr.org


 





 





   


  


  


   


 


    


 


 


  


 


 


  


  


  


 


  


January 2013 | Alert! | 7


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