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“Building a platform that integrates coordination of patient care—and giving patients more access to their data—will help increase care quality while decreasing costs.”

– David Lansky, President and CEO, Pacific Business Group on Health


building blocks on trust, if we have the building blocks on value for care coordination, there’s going to be all sorts of people exchanging information using those building blocks in a consistent way but according to their business needs.”

A Simple Plea Mostashari admonished

stakeholders in the room representing software vendors and employer-based health plans to develop mechanisms to enable patient data access sooner than later, and not to drag their feet to the last possible moment dictated by deadlines. David Lansky, president and CEO

of Pacific Business Group on Health—a national group of large employers including Boeing Co., Wal-Mart Stores Inc., and academic institutions—said his organization agrees that opening up health IT for patients is one of the ways that will help stem the rise of healthcare costs, to the tune of 10% per year. That problem, which Lansky said

is causing “terrible anxiety” among employers, needs to be solved, and fast. “Right now, what employers are paying is more than the minimum wage—which they are often paying

their workers—for health care,” he said. “So healthcare costs are actually exceeding the cost of labor.”

Creating a Patient-

Focused Solution Building a platform that integrates coordination of patient care—and giving patients more access to their data—will help increase care quality while decreasing costs, he believes. Right now, employers are frustrated with the lack of care coordination between providers. That, in turn, stifles patient engagement and frustrates family caregivers, who often want to play a more proactive role in managing patient care but can’t, for lack of access to the same data the providers get. “Consumers also want more robust access, and they want to see more complete health information exchange,” said Mark Savage, senior attorney for Consumers Union. While federal officials promise a patient- centric health IT system, so far Savage has instead seen more of a focus on providers than consumers. He’d like to see the next stages of meaningful use get patients more involved—and give more concrete deadlines to push providers to get it done.

In late 2010 the Consumers Union

issued a position paper that laid out nine principles for building a more patient-friendly HIE system in California. The paper called for equality of access, consumer privacy protection, developing HIT literacy, and prevention of health data misuse. How is the U.S. health system

progressing toward those goals, 18 months later? “We’re making progress,” Savage said, “but a lot more needs to be done.”

Instant Access

to Information Virtual Desktop Infrastructure (VDI) can help reduce or eliminate time-consuming tasks, while offering secure reliable access to patients’ EMRs at the point of care. With VDI you can improve access to critical patient information and raise the bar on patient care.

Visit to view our webinar and learn more about the benefits of VDI at the point of care.



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