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ANNUAL REPORT AND FINANCIAL STATEMENTS 2011 | 57


2. Net revenue


2011 £m


Base management fees


Performance-related management fees Total investment management fees


Other income Total revenue


Renewal commission on open-ended investment products Other selling expenses


Fee and commission expenses Net revenue


Other income in 2011 includes £1.4m of compensation in respect of the loss of strategic partner assets. 3. Net gains and investment income on unit-linked assets


Interest income on financial instruments attributable to policyholders Dividend income


Movement in fair values of unit-linked assets 29 Note 18(a)(i)(1) gives further background to the unit-linked assets held by the Group.


4. Expenses (a) Total operating expenses Total operating expenses, including exceptional costs, can be summarised into the following categories:


2011 £m


Employee and member benefits and related expenses* Premises expenses


Communication and information technology expenses Third-party administration expenses Promotional and client servicing expenses Depreciation and amortisation expenses Other expenses


Total operating expenses


149.4 12.6 16.6 8.5 7.1


49.6 23.1


266.9 * This includes £7.4m (2010: £5.6m) of employment-related expenses, which are not included in the employee benefit expense table in note 5.


(b) Operating expenses Operating expenses include the following:


Depreciation of owned tangible property, plant and equipment Amortisation of software and licences Auditor’s remuneration


Operating lease rentals – land and buildings (head leases) Operating lease rentals – vehicles Operating lease rentals – other*


Rentals receivable – operating leases (sub-leases) Loss on disposal of property, plant and equipment Realised exchange gains on forward currency contracts Other foreign exchange losses


* Stated net of amounts receivable from brokers under Commission Sharing Arrangements.


Sub-lease rentals of £3.9m (2010: £4.1m) were received during the year, of which £3.7m (2010: £3.9m) relates to guaranteed payments and £0.2m (2010: £0.2m) relates to contingent payments. All amounts included within operating lease and sub-lease rental payments represent minimum lease payments.


Notes 12


13 4(c)


2011 £m


3.2 0.6 1.3


10.7 0.4 2.3


(3.9) 0.3 – –


2010 £m


2.7 0.7 1.2


11.8 0.3 4.2


(4.1) 0.1


(0.9) 1.6


2010 £m


125.0 9.3


14.4 6.6 6.4


54.1 31.5


247.3


Notes 7


2011 £m


7.2 7.3


(0.8) 13.7


2010 £m


7.5


10.0 56.8


74.3


267.2 11.8


279.0 4.2


283.2 (8.8)


(7.4) (16.2) 267.0


2010 £m


245.3 12.9


258.2 1.6


259.8 (10.1)


(6.5) (16.6) 243.2


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