User-friendly IP dispatcher console O
n Cassidian’s stand, T omas Ritter demonstrated a fully IP-based radio dispatcher console that can
be connected to TETRA radios or TETRA networks or to analogue radio networks. “More important is today the connection to
TETRA networks, especially in Germany”, Mr Ritter said. “T ere’s a couple of features that are mandatory if you want to connect any device to the German digital radio network. You need to have the capability for full end-to-end encryption. For certain emergency calls the console has to behave in a certain way and this console is one of the consoles that is connected to the German BOS digital radio network.” On the touchscreen display can be seen a call
log area, listing all radio calls made in recent minutes, including the calling group, identity of the caller and type of call. Below is a message window which shows status reports and enables SDS texts to be sent and received. To the right are the communications functions, including talkgroup selection, in a layout which looks clear and uncluttered. “T at was one of the main intentions when
we were developing the GUI”, comments T omas Ritter. “You can confi gure that user interface completely to the needs of the control room or of the user. It doesn’t need to be done by Cassidian, it can be done by the user itself.”
Features to access Individual features of the GUI can be locked down so that the operator cannot alter them unless he has suffi cient privileges. “As you can see here, I have no ability to move anything”, Mr Ritter says, trying with his mouse. “But now I am logged in as an administrator”, he continues
Among products featured on the Thales stand was the Norumat command and control system, now in its fi fth generation. Widely used by Germany’s fi re and rescue services, it is easily interfaced via an IP gateway to their existing analogue radios. These radios are expected to continue in use until 2015. In addition, Germany is engaged in a programme of merging its 800 emergency call centres into a smaller number of larger control rooms. The fl exibility of IP interfacing will help simplify this project too
32 TE TRA TODAY Issue 6 2012
after a moment, “so I can switch to the confi guration mode and here I have the ability to move it around, to change it, to rearrange it. I can change the size of the windows and I can completely rearrange the windows. “We have a lot of features that you can access
and a lot of possibilities to confi gure the GUI. And you can have an individual GUI for each operator.” On the adjacent screen is a map display,
but Mr Ritter explains that it is much more than that – it is a complete computer-aided dispatch (CAD) system that supports the entire incident-handling process from the initial emergency call onwards. “We have only a small scenario here, but the next step would be to defi ne what has happened. In this case
In command, at a touch: Thomas Ritter with Cassidian’s radio dispatcher suite
we have a car accident here on the database. You just click and then the system starts to ask you certain questions which you will ask to the citizen. We have injured people? Depending on your answer, yes or no, the priority of the incident will be changed. “In this case we have some injured people,
so we will have police and we will have ambulance. And with the next click, you send out your units and they will be informed automatically about the incident with instant information, location information and, if you have typed in any additional information, they will get it too.”
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