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From the Publisher


By the time this issue lands in your hands, NBA basketball will be well under way, business as usual. But it was a season that almost missed its shot as ath- letes and owners nearly called it quits before it began. That got me thinking about our own industry and the value of communication between its pivotal players. As group travel rebounds, teamwork between planners and providers is


essential to success—and effective communication is the key. That’s where Elite Meetings enters the game.


Our focus this year is on fostering a sense of community and dialogue within the meetings industry through several platforms. EliteMeetings.com, for exam- ple, has become a members-only Web site in order to ensure exclusivity and excellence. Still free for planners to join, it now offers greater value than ever before with increased content—including more peer reviews and ratings, savings strategies, and sharing of best practices—along with A-list access to the finest properties in Europe, the Atlantic and Caribbean, Latin America, Canada, and the United States. This Platinum edition of Elite Meetings showcases the very best Elite-certified resorts and hotels, and remains one of the only meetings- based magazines available on newsstands.


And while we’ve already built a reputation for innovation with standard- setting products and services such as SpeedRFP, FaceTime, and the Elite Meet- ings Alliances (EMA), we have more in store for this year. So check us out online or join us at an EMA, then let us know how we’re helping you at feedback@elite meetings.com. Your feedback helps fine-tune our focus, and that’s something we can all cheer about.


Sincerely,


MeetingS ELITE


The Planner’s Ultimate Source For Meeting and Incentive Travel 2012 Platinum Collection


Publisher & CEO KELLY FOY SALES


Director of Sales THERESE ADAMS


Regional Directors, U.S. & Canada NIKKI HATHAWAY JJ WATERS


Regional Director, Caribbean & CAROLINE MUSY Latin America


Regional Director, Europe ALDA D. EGURROLA-WIENKE Director of Strategic Partnerships TRAVIS HODGE


Sales Coordinators SHAMEKA ALFORD LUCY GONZALEZ


ADVISORY BOARD


AMANDA ARMSTRONG Enterprise Holdings Inc.


LOUISE BARNES Tred-Lite


OLIVER BONKE


Starwood Europe, Africa, and Middle East Division


JAMIE BRUCE


Kerzner International Resorts Inc.


BRADLEY FORD Avinger Inc.


GLENNA FULKS Synthes


MIKE GRETO The Coca-Cola Co.


JAMES HENSLEY Allied International


CARMELINA IANNARONE Melia Hotels & Resorts


FLOORTJE JEUKENS Nike Inc. Europe


JENNIFER LETO Hess Corp.


DANIEL LOZANO Melia Hotels & Resorts


TECHNOLOGY Director, Web Operations MARTHA BROOKS


Manager, Emerging Products ERIN NUNN Product Specialist JANELLE CABALLERO


Kelly Foy Publisher & CEO


Webmaster, Architect MARC PETERSON Internet Systems DAN NETZER Project Manager ANNIE DUNHAM


Project Assistant KIMBERLEY O’CALLAGHAN


FINANCE & ADMINISTRATION Chief Operations BRYCE JOHNSON


& Communications Officer Accounts Receivable JENNIFER MEDINA Executive Assistant ALINA ITKIN


Legal Counsel ARIAS, OZZELLO & GIGNAC, LLP


Accounting GELLERT RIGGS & CO. 2


DAVID MANZELLA Posadas USA Inc.


DAVID C. MARR


Starwood Hotels & Resorts Worldwide Inc.


JOOST DE MEYER First Incentive Travel, Inc.


KELLY MORRIS FamilySearch


ELISA NOVOA Charles Schwab & Co. Inc.


CAROLYN PUND Cisco Systems Inc.


ERIC ROZENBERG


Swantegy Strategic Corporate Experiences


LISA SCHELLE Nike Inc.


DARELL STOKES Symantec Corp.


GUS VONDERHEIDE Hyatt Hotels and Resorts


TOM WILSON Maritz Inc.


EMAB Facilitator: DAVID KLIMAN The Kliman Group


Photograph: Andrew Shafer


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