Best Talent Management Strategy
WINNER Capgemini
onsultancy Capgemini employs more than 100,000 people across the world – so a robust talent management strategy is vital to attract, retain and grow the best people for the
global business. In 2010, the firm set out to identify
potential talent, by coaching managers to grade their reports on a four-point scale, ranging from ‘consistent’ to the ‘next generation’ leaders of the future. Following a 100% completion rate from
the line, Capgemini set about building talent pools, developing a succession plan, identify- ing the best employees for critical roles and looking to demonstrate a clear return on its investment in talent. It opened a year-long apprenticeship
academy to help staff achieve an NVQ Level 3 in software development, as well as a graduate academy, into which it placed 11 employees in 2010. In addition, Capgemini introduced a
people development exercise, with a two- pronged approach: to develop people recently appointed as leaders, as well as a more advanced path for senior management. This includes internal and external training, backed up with an end-of-programme assessment. And for staff in junior grades with a drive to succeed, Capgemini launched an accelerated development academy, which combines formal training and mentoring. Last year, 18 staff went through the academy and 41% have been promoted. There is also a leadership academy in place, which starts employees on an MBA programme from Warwick University. For the higher management echelons of
the company, Capgemini offers an executive programme in Paris. To participate in any of the academies or
hrmagazine.co.uk
courses at the company, candidates also go through a rigorous assessment centre – which acts as development in itself – and unsuccessful employees also get to receive detailed feedback. Having measured the results, employees as
well as the business are reaping the benefits of the investment in learning and talent management, with engagement scores recording a 4% increase from 2009 in the percentage of staff who feel that their job offers the right personal development opportunities for them to be effective. The systematic approach Capgemini
devised and the extensive metrics it used for talent were of particular interest to judges. The panel felt the initiatives were cleverly targeted and segmented.
July 2011 HR Excellence Awards 23 FINALISTS
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