A round up of this month's news

Maestro cards

From mid April 2011, DSA will no longer be accepting Maestro cards for test bookings and other payments.

If you're registered with DSA as a business or trainer booker and your nominated payment card is a Maestro, you'll need to change it to another card in writing (post or fax) to DSA Business ID section, PO Box 280, Newcastle upon Tyne NE99 1FP or fax 0300 200 1155.

Theory test trainer bookers must log onto the online booking service and either delete or amend their nominated payment card details saved within the 'Favourite form of payment' field.

DSA accepts the following cards: MasterCard, Delta, Visa, Visa Electron

Complaints about online advertising

The Advertising Standards Agency (ASA) is now able to investigate complaints about marketing messages on websites. Driving instructors who want to complain about online advertising should contact ASA directly on http://asa.org.uk/Regulation-Explained/Online-remit.aspx where they will find an online complaints form. Please don't contact DSA - we have no powers to deal with these complaints.

Posters in test centres

All driving test centres have a notice board for DSA posters. The majority of centres also have a smaller, non-DSA notice board for other posters of interest to approved driver and rider trainers or learners. If you'd like to put up a poster, please email an electronic version (pdf or jpeg), along with details of the test centres you'd like to display it in, to dsaposters@dsa.gsi.gov.uk. All applications will be assessed for suitability and are subject to space availability. Posters of a commercial nature will not be accepted.

Motorcycle e-newsletter

DSA has published a new issue of the motorcycle update e-newsletter for approved training bodies and motorcycle trainers. You can find previous issues on the DSA website in the motorcycle news archive.

Motorcycle incident reporting

DSA is working to improve the motorcycle incident reporting process. Part of this work includes updating the incident reporting form and developing a clear notification and escalation process. All motorcycle trainers must fill out an incident reporting form where an incident occurs during training. We hope the new form and process will be ready to be sent out to motorcycle trainers in April.

Get in touch

For the latest DSA news and information visit dft.gov.uk/dsa

Information for candidates is available on direct.gov.uk/motoring and driver and rider trainers can visit businesslink.gov.uk/transport

Book and manage your test appointments at direct.gov.uk/drivingtest or businesslink. gov.uk/transport

A list of useful contact details can be found at dft.gov.uk/dsa

What do you think of this issue of Despatch ezine? Email your comments to pressoffice@dsa.gsi.gov.uk

View DSA videos on YouTube: youtube.com/dsagov