Our business is your business


At Honeywell Analytics our key focus is our customers. We believe that the evolution of gas detection should be driven by the people using our equipment, rather than engineers deciding the needs of industry. With this in mind, we listen to what our customers want, refi ne our solutions to meet changing demands and we grow as our customers grow to ensure we are able to provide an added value service that meets individual requirements.


When it comes to the provision of service and support, we understand that our customers have varying needs and requirements. This is why we provide a totally fl exible range of options, allowing businesses to pick and choose aspects to suit their own needs.


Adding value where it counts


Consider us an extension of your business; not only can we assist with maintenance activities to ensure the maximised uptime of your gas detection, we can offer a range of additional services including:


• Site evaluations: Expert guidance and evaluation of existing systems


• Pre-installation support: Support to help you get ready to receive your new equipment


• Custom drawings and CAD designs: Flexible documentation and design service


• Installation supervision: Expert assistance with wiring and device operation


• Mobile calibration: Minimise portable device downtime with our on-site calibration service


• Extended product warranties: Flexible warranty packages for additional product protection


Support - even when you don’t use our products


It’s not just customers using our products that can benefi t from our World class service; we can also service, repair and support third party gas detection equipment. You do not need to have a service contract with us to take advantage of this option; we can offer third party support on an ad hoc basis.


Why work with Honeywell Analytics?


There are many reasons to choose us for technical service and support: Our fi eld and workshop resource


• High density of fi eld engineers strategically placed throughout the


World provides decreased lead-times on fi eld maintenance and support


• High density of workshop engineers on hand to provide repair work with quick turnaround


Local business focus with corporate infrastructure


• We provide local resources and support to help us deliver a tailored service


• The Honeywell infrastructure allows us to provide cost savings and enhances our logistical resources


What ever you need, whenever you need it


• Our Expert Solutions allow customers to create their own bespoke package of service


• You only pay for the support you need


• We provide the fl exibility to deliver a unique solution entirely tailored to your business needs


End to end support


• Our range of options can cater for any customer’s requirements; from low level support right through to a complete service and support solution


If you would like to enquire about the service and support options we can offer please click here or contact a representative in your region on the following telephone numbers:


UK:


Germany: Belgium:


If you would like to learn more about Technical Services and Support from Honeywell Analytics please click here to visit our website where you will fi nd more detailed information about the services we can offer you.


Click here to request a copy of our Service and Support Brochure detailing the full range of services and options we can offer, including information on Expert Solutions and examples of the types of packages you can create.


Netherlands: France: Spain: Italy:


Middle East: India: Africa:


+44 (0)1202 645815 +49 (0)89 7919210 +32 (0)70 223024 +31 (0)20 5656913 +33 (0)810 204111 +34 (0)93 3799611 +39 039 2100881 +971 (0)2 5546672 +91 (0) 124 4752700 +44 (0)1202 645815


GasDetector | Winter 2011 | Page 21


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