Good-To-Know Info • Fun Fact: There are more than 7,000 islands in the Caribbean. GOOD-TO-KNOW INFO
Online Check-In Advance Registration — U.S. Border Security Act Carnival is required to provide the Department of Homeland Security with specific guest information and a final departure manifest, 60 minutes prior to the ship’s departure. To comply, you must register in advance of your cruise by going to
www.carnival.com/BookedGuest. Please note that to log in or register, you will need your Carnival booking number, ship name and sail date, as well as the last name and date of birth of any one guest in the booking. To access your booking after logging in, select new cruise details followed by Online Check-In. Once you complete all information required for check-in, you will be able to print your cruise documents, including luggage tags, boarding passes and more. If you have problems using Online Check-In, please contact Carnival. Failure to provide the information before 12 AM on the day before your departure date will result in delays at embarkation and will require you to check in at the port at least 90 minutes prior to the published sailing time.
Cruise Documents
Upon completion of Online Check-In, you will be able to print your cruise documents, including luggage tags, boarding passes and more. Additionally, within Cruise Details you will be able to view your reservation, purchase shore excursions, set your dining preferences, make spa appointments, and view Frequently Asked Questions, among other things. Guests using our Fly Aweigh service can also access their flight information here.
Deposit and Payment The
following deposit is required in order to secure confirmed
accommodations: Cruises-To-Nowhere – $50 per guest (nonrefundable), balance payable no later than 60 days prior to departure date; 3 day cruises – $100 per guest, balance payable no later than 60 days prior to departure date; 4 day cruises – $150 per guest, balance payable no later than 60 days prior to departure date; 5 day cruises – $200 per guest, balance payable no later than 60 days prior to departure date; 6 & 7 day cruises – $250 per guest, balance payable no later than 75 days prior to departure date; 8 & 9 day cruises – $300 per guest, balance payable no later than 75 days prior to departure date; 7 day Europe cruises – $350 per guest, balance payable no later than 90 days prior to departure date; 9 day Europe cruises – $400 per guest, balance payable no later than 90 days prior to departure date; 12 & 15 day cruises – $400 per guest, balance payable no later than 75 days prior to departure date; 12 & 16 day Europe and 14 day Panama Canal cruises – $500 per guest, balance payable no later than 90 days prior to departure date. Carnival accepts American Express®, VISA®, MasterCard® and Discover® Network for all cruise payments. Deposit, payment and cancellation term may differ for groups; please consult a travel agent or Carnival for the terms that apply to your specific group.
Cancellation and Refunds
If a cancellation occurs, the following charges will be assessed: Days Prior to
Cancellation
2, 3, 4 & 5 Day Cruises
Departure Date Charge (per guest) Up to 61 days
60 to 46 days 45 to 30 days 29 to 15 days
6 Day or longer Cruises (including Alaska and Hawaii)
Europe Cruises
Panama Canal Cruises & Transpacific Cruises 7, 9, 12, 14 & 17 Day
75 to 46 days
None (except for Cruises-To-Nowhere* and Early Saver Fares*) Deposit**
Deposit or 50% of Total Fare† Deposit or 75% of Total Fare†
14 days or less 100% of Total Fare Up to 76 days
14 days or less 100% of Total Fare Up to 91 days
90 to 56 days Deposit 29 to 15 days
All cruises purchased under Any time the Pack & Go program
116 after booking
Total Fare is defined as Cruise Fare, Airfare Supplement, Transfer Services and Pre-/Post-Cruise Vacation Packages. *The deposit is nonrefundable.**For Cruises-To-Nowhere, the cancellation charge is 25% of the Total Fare.†Whichever is greater.
14 days or less 100% of Total Fare 100% of Total Fare
45 to 30 days Deposit or 50% of Total Fare† 29 to 15 days
Deposit or 75% of Total Fare† None (except for Early Saver Fares*)
55 to 30 days Deposit or 50% of Total Fare† Deposit or 75% of Total Fare†
None (except for Early Saver Fares*) Deposit
In the event of occupancy changes (for example, one guest cancels from a stateroom originally booked for four guests), Carnival reserves the right to change the stateroom assignment, subject to availability, for reservations in staterooms that accommodate three or more guests. Name changes or additions will be allowed at Carnival’s discretion and are subject to cancellation charges and rate increases. Reservations will be held until 30 minutes prior to departure without risk of automatic cancellation. No refunds will be made in the event of “no shows” or interruption or cancellation by the guest after the start of the cruise. We strongly recommend the purchase of travel protection. See Carnival’s Cruise Vacation Protection PlanSM
for more details. Itinerary Changes/Cancellation
Itineraries are subject to change. The port of call, as well as the sequence, time and/ or day of arrival may change. We will make every effort to operate the scheduled itinerary for your cruise. However, due to the nature of a cruise vacation, itinerary changes sometimes become necessary for safety, weather, emergency debarkations, mechanical breakdowns, governmental advisories or other reasons. For complete information on Carnival’s cruise cancellation or change of itinerary policy, please visit
www.carnival.com or review your Cruise Ticket Contract.
Carnival’s Cruise Vacation Protection Plan
Carnival wants to make sure your cruise is worry-free. However, the unexpected does sometimes occur. That’s why we created Carnival’s Cruise Vacation Protection Plan. It’s the greatest value insurance program in the cruise industry. Please visit
www.carnival.com/vacationprotectionplan for more details. For travel agent use only: Carnival Reservations: 1-800-327-9501.
Cruise Rates
All rates are quoted in US dollars. The price of every Carnival cruise vacation varies based on date of booking, departure date, category, and guest or cabin occupancy. Book early for the most significant savings. Carnival reserves the right to increase published fares and airfare supplements without prior notice. However, fully paid or deposited guests will be protected, except for fares listed, quoted, advertised or booked in error through any web site, Carnival salesperson, travel agent or any other source. Carnival reserves the right to correct cruise fares quoted in error. For additional information, please review your Cruise Ticket Contract. Fuel supplements, government fees and taxes, shore excursions, medical services, items of a personal nature – such as bar beverages, gift shop purchases, beauty salon/barber shop and massage services, gambling and service/porterage gratuities – are not included in the cruise rate. Carnival reserves the right to reinstate the fuel supplement for all guests at up to $9 per guest per day if the NYMEX oil price exceeds $70 per barrel. The amount of fuel supplements and government fees and taxes is subject to change, and Carnival reserves the right to pass through to guests (including fully paid and deposited guests) any increases in such items. “Fuel supplements” shall mean any additional charge to defray a portion of Carnival’s fuel costs. “Government fees and taxes” may include any and all fees, charges, surcharges, tolls and taxes imposed by U.S. and/or foreign governmental or quasi-governmental authorities, including, but not limited to, U.S. Customs fees, head taxes, Panama Canal tolls, dockage fees, wharfage fees, inspection fees, taxes on airline transportation, hotel or VAT taxes incurred as part of a land tour, immigration and naturalization fees, and Internal Revenue Service fees, whether assessed on a per passenger, per berth, per ton or per vessel basis. In the case of per ton or per vessel assessments, those assessments will be spread over expected passenger counts.
Service Charges
A $100 service charge will be assessed for issuing prepaid airline tickets. A service charge will be assessed within 60 days of departure for the following: a.) $50 service charge for any cruise or vacation package changes (per guest, per change), except for stateroom upgrades or the addition of services; b.) $150 service charge for any change from Fly Aweigh to Cruise-Only status and changes to Fly Aweigh cities (per guest, per change). For Early Saver fares a $50 service charge will be assessed per person for ship and/or sailing date changes made prior to the final payment due date. Other service fees will apply for certain guest service requests (cost to be advised at the time of the request).
Liquor and Beverage Policy
Guests are prohibited from bringing alcoholic beverages on board. However, guests (21 years and older only) may bring one bottle of wine or champagne per guest on board only during embarkation, in carry-on luggage, at the beginning of the cruise. A $10 corkage fee per bottle will be charged should you wish to consume this wine in the Dining Room or a $14 corkage fee per bottle in the steakhouse. Guests may bring a small quantity of non-alcoholic beverages.
Policies and procedures change regularly. This information was valid at the time of last update. Please visit
www.carnival.com or click each headline for the latest information.
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