Good-To-Know Info • Fun Fact: The thermometer was invented in Italy. Something to ponder while you’re beating the heat in the pool.
GOOD-TO-KNOW INFO FUNPASS Advance Registration – U.S. Border Security Act ®
Carnival is required to provide the Department of Homeland Security with specific guest information and a final departure manifest 60 minutes prior to departure. To comply, you must register in advance of your cruise by going online to
www.carnival.com/mycruise and clicking on the FUNPASS icon. You will need your Carnival booking number, ship and sail date to access your record. Once you complete the required fields of pertinent information, you will obtain a FUNPASS that will allow you to “fast track” through a documentation verification process at embarkation. If you do not have Internet access, you can send this information via fax. Contact Carnival FUNPASS department at 1-866-236-6670 for the FUNPASS form. Failure to provide the information before midnight of the day prior to the departure date will result in delays in embarkation and will require guest to check in at least 90 minutes prior to the published sailing time.
Travel Documents
Upon completion of FUNPASS, you will be directed to MyReservation with access to your reservation details online and the option to select electronic cruise documents (if applicable). You will be able to print your boarding pass, reserve shore excursions, refer to Frequently Asked Questions, access timely flight information for our Fly Aweigh
® guests, make dining changes and spa appointments, and more.
Deposit and Payment The following deposit is required in order to secure confirmed accommodations: 7 day Europe cruises – $350 per guest, balance payable no later than 90 days prior to departure date; 9 day Europe cruises – $400 per guest, balance payable no later than 90 days prior to departure date; 12 day Europe cruises – $500 per guest, balance payable no later than 90 days prior to departure date. 16 day Transatlantic cruise – $500 per guest, balance payable no later than 90 days prior to departure date. Carnival accepts American Express and Discover Network for all cruise payments.
® ®
Deposit, payment and cancellation term may differ for groups; please consult a travel agent or Carnival for the terms that apply to your specific group.
Cancellation and Refunds
If a cancellation occurs, the following charges will be assessed: Days Prior to
7, 9, 12 & 16 Day Europe and
Transatlantic Cruises
Departure Date Up to 91 days
90 to 56 days 55 to 30 days 29 to 15 days 14 days or less
*The deposit is nonrefundable. **For Cruises-to-Nowhere, the cancellation charge is 25% of Total Fare.
In the event of occupancy changes (for example, one guest cancels from a stateroom originally booked for four guests), Carnival reserves the right to change the stateroom assignment, subject to availability, for reservations in staterooms that accommodate three or more guests. Name changes or additions will be allowed at Carnival’s discretion and are subject to cancellation charges and rate increases. Reservations will be held until 30 minutes prior to departure without risk of automatic cancellation.
No refunds will be made in the event of “no shows” or interruption or cancellation by the guest after the start of the cruise.
We strongly recommend the purchase of travel protection. See Carnival’s Cruise Vacation Protection Plan
SM for more details. Cancellation
Charge (per guest) None (except Early Saver Fares*) Deposit**
50% of Total Fare 75% of Total Fare 100% of Total Fare
Total Fare is defined as Cruise Fare, Airfare Supplement, Transfer Services and Pre-/Post-Cruise Vacation Packages.
, VISA , MasterCard ® ® Itinerary Changes/Cancellation
We will make every effort to operate the scheduled itinerary for your cruise. However, due to the nature of a cruise vacation, itinerary changes sometimes become necessary for safety, weather, emergency debarkations, mechanical breakdowns, governmental advisories, or other reasons. For complete information on Carnival’s cruise cancellation or change of itinerary policy, please visit
www.carnival.com or review your Cruise Ticket Contract.
Carnival’s Cruise Vacation Protection Plan
Carnival wants to make sure your cruise is worry-free. However, the unexpected does sometimes occur. That’s why we created Carnival’s Cruise Vacation Protection Plan. It’s the greatest value insurance program in the cruise industry. Please visit
www.carnival.com/vacationprotectionplan for more details.
For travel agent use only: Carnival Reservations: 1-800-327-9501.
Cruise Rates Carnival reserves the right to increase published fares and airfare supplements without prior notice. However, fully paid or deposited guests will be protected, except for fares listed, quoted, advertised or booked in error through any web site, Carnival salesperson, travel agent or any other source. Carnival reserves the right to correct cruise fares quoted in error. For additional information, please review your Cruise Ticket Contract.
Fuel supplements, government fees and taxes, shore excursions, medical services, items of a personal nature – such as bar beverages, gift shop purchases, beauty salon/barber shop and massage services, gambling and service/porterage gratuities – are not included in the cruise rate. The amount of fuel supplements and government fees and taxes is subject to change, and Carnival reserves the right to pass through to guests (including fully paid and deposited guests) any increases in such items. “Fuel supplements” shall mean any additional charge to defray a portion of Carnival’s fuel costs. “Government fees and taxes” may include any and all fees, charges, surcharges, tolls and taxes imposed by U.S. and/or foreign governmental or quasi-governmental authorities, including, but not limited to, U.S. Customs fees, head taxes, Panama Canal tolls, dockage fees, wharfage fees, inspection fees, taxes on airline transportation, hotel or VAT taxes incurred as part of a land tour, immigration and naturalization fees, and Internal Revenue Service fees, whether assessed on a per passenger, per berth, per ton or per vessel basis. In the case of per ton or per vessel assessments, those assessments will be spread over expected passenger counts.
Service Charges
A $100 service charge will be assessed for issuing prepaid airline tickets. A service charge will be assessed within 60 days of departure for the following: a.) $50 service charge for any cruise or vacation package changes (per guest, per change), except for stateroom upgrades or the addition of services; b.) $150 service charge for any change from Fly Aweigh to Cruise-Only status and changes to Fly Aweigh cities (per guest, per change). For Early Saver fares a $50 service charge will be assessed per person for ship and/or sailing date changes made prior to the final payment due date. Other service fees will apply for certain guest service requests (cost to be advised at the time of the request).
Liquor and Beverage Policy
Guests are prohibited from bringing alcoholic beverages on board. However, guests (21 years and older only) may bring one bottle of wine or champagne per guest on board only during embarkation, in carry-on luggage, at the beginning of the cruise. A $10 corkage fee per bottle will be charged should you wish to consume this wine in the Dining Room or a $14 corkage fee per bottle in the steakhouse. Guests may bring a small quantity of non-alcoholic beverages. All alcohol, additional quantities of wine/champagne, or excessive quantities of non-alcoholic beverages will be confiscated and discarded without compensation. Guests may purchase a variety of beverages on board the ship. Alcoholic beverages will not be sold or served to anyone under the age of 21. We reserve the right to refuse the sale of alcoholic beverages to anyone. Alcoholic beverages purchased in the ship’s gift shops or in ports of call will be retained by Carnival until the end of the voyage. The foregoing is a summary of the liquor and beverage policy and is qualified in its entirety by the complete policy, which is posted on Carnival’s web site at
www.carnival.com.
Policies and procedures change regularly. This information was valid at the time of the last update. Please visit
www.carnival.com or click on each headline for the latest information. 10 More questions? Visit
www.carnival.com/faq.
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14