• Our ships include accessible public restrooms in addition to your • Special-diet meals may be requested at least two weeks prior
stateroom’s bath. Signs will assist you in locating the nearest one. to sailing. You should discuss the method of preparation of menu
• Each ship’s Spa Carnival® is on an accessible route and offers items with your waiter or headwaiter. There may be limitations
accessible gym equipment. Saunas, steam rooms and a massage on our ability to accommodate some special orders.
room have also been converted.
• Guests unable to access Spa Carnival may have massage Service Animals
services provided in their stateroom. Upon request, we also Carnival is pleased to permit guests to travel on board with trained
offer laundry service for guests who are unable to access service animals (e.g., seeing-eye and hearing-ear dogs). Please
laundry rooms. note that many of our ports of call have established strict entry
• Waiter service is available for guests with disabilities who are requirements for certain animals. Therefore, guests with service
unable to use the self-service facilities in any of our restaurants. animals who wish to disembark to visit our ports of call should
contact the U.S. Department of Agriculture to determine the policy
Assistive Devices and Other Services of each destination regarding admission of service animals into
• TTY kits, which are available if requested at least two weeks prior that country.
to boarding, include a Text Telephone, Bed Shaker, Smoke Alarm,
Door Knocker and Phone Amplifier. Special Transfers
• Guests who use electric wheelchairs should contact Guest For transportation from the airport to the pier, Wheelchair Lift
Services for details on how to charge the batteries. Transfers are available for guests with mobility impairments, if
• Guests who use oxygen must contact Guest Access Services requested in advance. Standard transfer charges apply; there
prior to boarding to discuss their oxygen requirements and our is no additional charge for the lift. Please contact Guest Access
policies regarding bringing oxygen on board. Please remember Services to arrange for special transfers.
to hand-carry any BiPap, CPAP, Portable Oxygen Concentrators
or other medical devices with you and not in your checked
luggage. If your travel plans include airline travel, please contact
the airline for their oxygen policies, which may differ from ours.
Carnival Cruise Lines is not responsible for any damaged, lost
or confiscated oxygen or medical equipment.
At certain ports of call, small boats known as tenders are used to issues for our guests and crew, whether or not a guest using a
transport passengers from the ship to shore. Whenever possible, wheelchair may board a tender. To obtain information about ports
Carnival will attempt to permit guests using wheelchairs to proceed. of call that require tendering, please contact Guest Access Services.
However, some of these tenders may not be accessible to individuals Some ports of call may not be fully accessible to users of wheelchairs
using wheelchairs. Also, the status of the tendering process at a or to individuals with mobility impairments. Carnival will make
particular port and certain weather conditions may prove difficult every effort to work with you to help you identify shore excursions
for a safe transfer to take place. In each case, it will be the decision that meet your needs. Information on shore options is available
of ship officials to determine, based on their evaluation of safety by calling Guest Access Services or online at carnival.com
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