TOMORROW’S CLEANING AUGUST 09
Woolsafe Writes
Who is pulling
the wool over
your eyes?
to rectify. Of course, what we need is a know that the mark on adverts, vans, quotes
Government ruling banning under-skilled and and any other literature supplied by the
under-trained carpet cleaners from being professional is a guarantee of quality.
allowed to buy a carpet cleaning machine; but Secondly, carpet cleaning professionals know
let’s face it, there’s more chance of sheep that by undergoing the approval process, they
synchronized swimming than this happening. can become part of a recognised initiative that
Since our inception we have been trying to
will bring valuable leads and extra income
change this situation, hopefully sending most
from building owners looking for the very best
of the unskilled and unqualified carpet-
in carpet care.
cleaners back to where they started - with an Of course, the challenge still remains to
empty van. We established the WoolSafe ‘flush out’ the cowboys from our industry
Certified Operator Mark to be a guarantee of and we at WoolSafe are doing our part in
carpet cleaning excellence, (relevant to both promoting the Certified Operators Network
domestic homes and commercial locations) and the Approved Products scheme through
Paul Bakker, Managing Director
and since then it has grown to be one of the all available channels. My question to you is
of The WoolSafe Organisation,
most respected trademarks in our field. what can you do to help raise standards in
looks at how to avoid the
Now the Certified Operators Network covers
the industry?
cowboys in the carpet
the entire UK as well as Ireland, offering Do you have a question for Paul? Email
cleaning industry.
residential and commercial customers a info@opusbusinessmedia.co.uk
promise of top quality cleaning from highly-
www.woolsafe.org
Unlike the gas or electricity industries where skilled carpet cleaners that have been fully
admittedly mistakes can be dangerous, the WoolSafe trained and that have been in
carpet cleaning sector is relatively unregulated business for a minimum of five years. They
in so far as anyone can buy a cleaning always use WoolSafe Approved cleaning
machine, throw it in the back of their van and products that have been stringently tested and
pretend to be the town’s best carpet cleaner. deemed safe and effective. The aim is to
For homeowners or commercial premises, the
ensure that the industry develops a wide-
results of this venture can be disastrous, with
reaching standard that can be relied upon time
their investments taking rather a battering and
after time.
although not life-threatening, mistakes can The benefits of this are two-fold. Firstly,
cost hundreds, if not thousands, of pounds owners of commercial premises and homes
34
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