Shea Homes Earns Top Ranking in J.D. Power and Associates
New-Home Builder Customer Satisfaction Study
SM
Shea Homes ranks highest in customer energy costs while increasing the long-
satisfaction among new-home builders term effi ciency of each home—make
in the San Francisco Bay Area market, Shea homes energy-wiser. Features
according to the J.D. Power and Associates include energy-saving insulation, energy-
2009 New-Home Builder Customer saving heating and air conditioning
Satisfaction Study
SM
. systems, Energy Star® appliances at most
The New-Home Builder Customer communities, effi cient water heaters and
Satisfaction Study
SM
includes satisfaction dual pane windows with low-E glass.
rankings for builders in 24 markets. Building eco-friendly homes means
Nine factors—builder’s sales staff, Shea strives to use certifi ed wood
builder’s warranty/customer service products from sustainable forests, recycle
staff, workmanship/materials, price/ construction materials and incorporate
value, home readiness, construction water-conserving appliances and fi xtures
manager, recreational facilities provided into the homes. The goal is to offer homes
by the builder, builder’s design center that help reduce the owner’s carbon
and location—drive overall customer footprint and benefi t future generations by
Communities by Shea Homes
satisfaction. Shea Homes achieved a score reducing America’s carbon footprint.
Call 888-562-9121 for more information.
of 897 on a 1,000-point scale, earning the Shea homes are fi lled with the
San Francisco Bay Area’s top ranking. The innovative ideas and attention to detail
San Francisco Bay Area
average customer satisfaction score in that “designed smarter” is all about.
Waters End North/Benicia
the region is 808, and the second-ranked What’s unique about Shea’s design process
From thie high $500,000s
builder earned a score of 862. is it begins with the buyer. It’s the buyer’s
2,689 – 4,377 sq. ft. • Map #315
needs that determine the function,
“Shea Superiology means building homes fl ow and livability of Shea homes Montage/Livermore
that are energy wiser, eco-friendlier,
and inspire the creation of specialty From the $340,000s
spaces that enhance lifestyles. 1,138 – 2,170 sq. ft. • Map #101
designed smarter and built better.”
Shea applies the same approach
to community design, gathering
Mountain House/Mountain House
Founded in 1881, Shea Homes grew input from home owners on what makes
From the low $300,000s
from a small plumbing company to the a community desirable and comfortable.
2,137 – 3,664 sq. ft. • Map #622
largest privately held builder in the nation. With Shea’s commitment to “Five Sided
The fi rm attributes much of its success Architecture
TM
,” the homes in each
Mondrian/Mountain View
to a focus on the core values of honesty neighborhood look distinctly different from
From the $600,000s
and integrity, respect for the individual, those next door and down the street.
1,410 – 1,637 sq. ft. • Map #34
teamwork, and competitive spirit, and Quality and craftsmanship designed
Summer Lake/Oakley
maintains a legacy of unbroken family to endure ensures Shea homes are built
From the low $200,000s
management. Shea Homes continually better. From well-designed and built
1,458 – 3,736 sq. ft. • Map #234
strives for improvement and takes great foundations to durable fi re-resistant roofs,
pride in building homes of timeless appeal Shea homes feature the latest components
Boulevard/Santa Clara
and lasting value. and most advanced building methods
From the $530,000s
The foundation of Shea Homes is a available. Throughout the construction
1,435 – 1,637 sq. ft. • Map #44
concept known as “Shea Superiology
TM
.” process the builder conducts multi-point
While every home builder uses basic quality reviews to ensure that every detail
Sacramento Region
components to build a new home, Shea meets Shea’s exacting standards. As a
Sierra Sky at Whitney Ranch/Rocklin
Homes uses Superiology to build a superior result, buyers are assured of lasting value From the high $200,000s
new home—a high-quality home designed and peace of mind. 2,236 – 3,289 sq. ft. • Map #582
to maximize the owner’s quality of life. At Shea Homes the goal is to exceed
Superiology means building homes expectations on every level by being Shadow Creek at Fiddyment Farm/Roseville
that are energy wiser, eco-friendlier, better in every aspect of the business of
From the low $300,000s
designed smarter and built better. It also home building. The result? Beautiful
2,007 – 3,256 sq. ft. • Map #578
results in homes that allow families to live homes of superior value and impressive
happier, safer and healthier. customer satisfaction rankings that
Hideaway at Bridgeway Lakes/West Sacramento
Strict adherence to current energy- indicate buyers take great pride in
From the high $200,000s
effi cient construction standards—and owning a Shea home.
NHM
2,209 – 3,040 sq. ft. • Map #508
adding extras that help reduce daily
12 | NEW HOMES
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