Contents
november/December 2009
Image supplied by Kent County Council
CoVer STory
as the BCM remit expands,
rick Cudworth and Chris apps
explore the new skills that are
PLANNING FOR SUCCESSION
required PAGE 14
7
As the H1N1 virus forces companies to consider how they will cope with reduced staff numbers, Garry
Emergency Offices
Smith emphasises the vital role played by effective succession planning in ensuring continuity of service
Continuity Empty offices held on standby at 1 hour availability 24/7 for public sector workplace
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Continuity is the magazine of the Business Continuity Institute and
is published six times a year.
There are 8,000+ empty offices over 10,000 sq ft across the UK in early 2009 and
Editor: Nigel Allen
many of the owners are willing for them to be used by the public sector in a
Tel: +44 (0) 118 947 8215
20 2 3
Email: Nigel.allen@thebci.org disaster on a pay-when-you-use basis.
Advertising Sales: Ian Clarke and Geoff Howard
Tel: +44 (0) 161 743 3551
These buildings are a wasted asset and on average can remain vacant for 24.4 months.
Email: ian.clarke@thebci.org
0 Editor’s note 20 Supporting BCM 33 The software selection
Art Director: Ciara Cannon
& Chair’s column training and awareness process
Approximately 80% of commercial property is controlled by just 50 companies.
Consulting Editor: David Honour
Stephanie Jackson outlines how While software can offer a range
Continuity is printed by Headley Brothers Ltd, Ashford,
As part of their Corporate Social Responsibility owners are willing to commit their
0 News
training and awareness have of benefi ts to ease the pressure
Kent, UK and is published by the Business Continuity Institute.
become an integral part of the on BCM managers, choosing the
buildings to be used for 30 days rent-free subject to all utilities, damage, clean up etc
BCI Chair: Angela Robinson FBCI
overall BCM programme at Citi right product for your continuity
being paid for and thereafter for a further 30 days at a pre-agreed fixed rent.
BCI Vice-Chair: James Royds FBCI
Industry Q&A
needs can be an arduous
BCI Secretariat
Daman Dev Sood considers
22 BCM bang for your buck
journey, explains Graham McKay
Telephone +44 (0) 118 947 8215 or contact:
‘Green’ issues in the context
Most emergency uses will be less than 30 days. It costs the companies nothing to do
Nigel Allen reviews some of
Executive Director: Lorraine Darke
of BCM and reveals how
the many presentations given
3 Integrating business this, so they can offer their sites pay-as-you-use. They do seek recognition of their
Email: Lorraine.darke@thebci.org environmental concerns are
at the inaugural BCM World continuity and risk
community spirit in doing so.
Technical Director: Lyndon Bird FBCI
now fi rmly on the agenda at
Conference and Exhibition held
Email: Lyndon.bird@thebci.org
Steria
management
in London
While historically treated
Administration Manager: Jan Gilbert
How it works:
as separate disciplines, the
Email: Jan.gilbert@thebci.org
Hungry for risk
2 Business as usual
effective alignment of
Events Manager: Lucy Burns John Robinson explores the
t : P V U F M M V T B Q Q S P Y J N B U F M Z X I F S F Z P V X P V M E M J L F U P I B W F F N F S H F O D Z P � D F
Email: Lucy.burns@thebci.org
Sonia Cassidy asks why there
BCM and RM can prove
value of understanding your
are so many barriers to
extremely benefi cial, believes
space, ideally by radius from a central point
Events Administrator: Kirsten Read organisation’s continuity
Email: Kirsten.read@thebci.org
promoting business continuity
Richard Waterer
risk appetite and its role in
to SMEs, and looks at ways of
t 8 F T I P X Z P V U I F F N Q U Z P � D F T B W B J M B C M F P O U I F P Q F O N B S L F U
Campaigns Manager: Lee Glendon
facilitating the decision-making
enticing smaller companies to
Email: Lee.glendon@thebci.org process
3 The BCM journey
adopt BCM practices
t : P V U F M M V T X I J D I Q S F N J T F T Z P V Q S F G F S G S P N U I P T F B W B J M B C M F
Colin Ive discusses the
Membership Offi cer: Helen Simm
Email: Helen.simm@thebci.org
evolution of BCM at Nokia
The multi-purpose
t 8 F O F H P U J B U F X J U I U I F Q S P Q F S U Z D P N Q B O Z D P O D F S O F E B O E T F F L U P T F D V S F B O
30 Maintaining BCM
and explores some of the key
Accounts: Adrian Johns
BCM manager exclusive legal option to occupy the property in the event of an emergency
Email: Adrian.johns@thebci.org momentum
continuity steps undertaken by
As the remit of the BCM
Technical Consultant: David Lloyd
Angela Robinson, Chair of the
the organisation over the last
professional expands under
t 8 F D P O � S N U P Z P V U I F T J U F T M F H B M M Z P Q U J P O F E B O E N B L F U I F J S L F Z D P E F
Tel: +44 (0) 1306 883986 BCI, discusses the changing role
twelve months
Email: David.lloyd@thebci.org
the term ‘resilience’,
of BCM and considers the extent
access numbers available to authorised individuals 24/7 by secure on-line
Rick Cudworth and Chris Apps
to which this is being driven by 2 BCI News
The views expressed in Continuity are not necessarily those of the
explore the expanded skills
extranet, by phone and in confidential hard copy
Business Continuity Institute.
events such as swine fl u and the
base which is required to fulfi l
fi nancial crisis, and by increasing
All efforts have been taken to ensure the accuracy of the the role
Soap Box t * O B O F N F S H F O D Z Z P V V T F U I F B D D F T T L F Z D P E F U P P Q F O U I F N P T U T V J U B C M F
information published in Continuity. However, the publisher
levels of professionalism and
Is there a suffi cient level of
accepts no responsibility for any inaccuracies or error and greater strategic recognition
building of your choice
professionalism in BCM?
omissions in the information produced in this publication. 7 Planning for succession
© Business Continuity Institute. No information contained in As the H1N1 virus forces
this publication may be used or reproduced without the prior
companies to consider how
Discover a safer solution...
permission of the Business Continuity Institute.
they will cope with reduced
staff numbers, Garry Smith
emphasises the vital role
played by effective succession
www.communityresilience.cc
planning in ensuring continuity
of service For more information contact Stephen Graham Tel 0845 465 2004 Fax 0845 465 2005 Email Stephen.Graham@communityresilience.cc
Head Office 16th Floor Portland House Bressenden Place London SW1E 5RS Enquiries Office Raglan House St Peters Street Maidstone Kent ME16 0ST
2 Continuity November/December 2009
Cont Nov/Dec 09_insides.indd 2 27/11/09 14:11:31
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