remove size 4/5
SIZE GUIDE
Size Guide
Age To Fit Height
All Muddy Puddles waterproofs are generously
3-4 then will be
6-12mths 74-80cm
cut to allow lots of room for warm clothes
underneath. 12-18mths 81-86cm
You don’t need to order one size bigger – they
18-24mths 87-92cm
would be huge!
2-3yrs 92-98cm
Age To Fit Height
For friendly helpful advice, call our Customer
Service Team on 0844 557 4945 (Monday to 3-4yrs 98-108cm
Friday, 9am-5pm).
6-12 mths 74-80cm
5-6yrs 108-116cm
F
ull Height
7-8yrs 116-128cm
12-18 mths 81-86cm Measuring for a helmet
9-10yrs 129-140cm
To find out what size bike or
11-12yrs 141-152cm
18-24 mths 86-92cm
ski helmet you need, place
a tape measure across your
13-14yrs 153-164cm
child’s forehead and measure
2-3 yrs 92-98cm around the full circumference
of their head. Keep the tape
snug to get the best fit.
What size?
3-4 yrs 98-108cm
If you are worried what size to
order, use the height guide, and
5-6 yrs 108-116cm
order appropriately. For detailed
information see our website.
Care Guide
7-8 yrs 116-128cm
We now recommend washing clothes at
30°C to save energy for a brighter Muddy Puddles waterproofs should be washed at 30˚c
Care environment and it’s also kinder on your
in non-biological powder (drip dry only). Do not use
9-10 yrs 129-140cm Instructions
clothes. Do not use fabric conditioner as
this affects the waterproofing.
biological powder, do not use fabric conditioner, and do
not tumble dry as these all damage the clothes and stop
them being waterproof.
11-12 yrs 141-152cm
F
F
oo
oo
t Size Guide
t sizes
UK sizes 00 0 1 2 3 4 5 6 7 8 9 10 11 12 13 1 2 3 4 5
13-14 yrs 153-164cm
Continental 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38
Free returns and exchanges
We want you to be 100% happy with your purchases. You can return them free
of charge within 14 days for a refund or exchange.
Simply follow the instructions on the back of your invoice, and return your goods
FREE GIFT
unused, in the original packaging. Remember to obtain a proof of posting from
your post office, as we are only responsible for returned goods once we have Giant Glove Puppet worth £10
received them.
For any queries please call Customer Services on 0844 557 4945
When you order over £70 or more
(Mon-Fri 9am-5pm).
(excluding delivery).
Payment
• We recommend paying by credit card so that we can dispatch your goods
immediately (subject to being in stock).
• Please make sure that you provide us with the statement address of the main
cardholder – this will allow us to process your order more quickly.
• Should you wish to pay by cheque, we can only dispatch your goods when
we receive your cheque.
• All overseas deliveries are subject to local import duties and taxes and may A B C D
be affected by Customs and Excise delays. Please note that Muddy Puddles
cannot be held liable for any local import duties and taxes.
Delivery
• Your goods will be dispatched within three working days and normally arrive
within seven working days. Next working day delivery is also available
Free gift is only available on orders of £70 or
Mon-Fri for an additional charge (UK mainland, not including Highlands). more excluding delivery charges, and is subject to
Orders must be placed before 12 noon and will be delivered anytime up to availability. Offer limited to one puppet per household.
6pm - a signature will be required.
If any items are returned which reduce the total value
• Occasionally items are out of stock, and we send these on as soon as
of your order to below £70, the free item can be
possible, so please allow up to 28 days for delivery.
returned at no cost to you, or you may keep it and
be charged £10. We will make every effort to send
Faulty or damaged goods
you the gift requested, but we reserve the right to
In the unlikely event that your goods are faulty, please call Customer Services
substitute with another item of equal or greater value.
on 0845 557 4945 (Mon-Fri 9am-5pm) so that we can find the best way to put
things right for you.
90
24 hour order line: 0844 557 4950
MP P90-91.indd 90 7/8/09 13:28:51
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