JAMES HARDIMAN LIBRARY NATIONAL UNIVERSITY OF IRELAND, GALWAY
Future Focus
Like other University departments, the Library has been busily engaged with the University’s
strategic plan for 2009-2014. The process is very much at the draft stage but some key action areas
have emerged in relation to how the Library might contribute to the University’s mission:
n An outward-facing and customer-centric n Provision of high quality physical and digital
approach to service delivery and marketing library environments
n New roles in exposing and measuring n Active offer of designated services through
research output to maximise the University’s Irish
ranking n Strong focus on value for money in the use
n A broader view of student and civic of all resources, recognising the imperatives
engagement activities of greater accountability and transparency
n Partnership campus-wide, regionally and
nationally for maximum effectiveness and
As mentioned, planning is far from complete
efficiency
and I would welcome any comments you might
n Empowerment of users to navigate a
have, either by email: john.cox@nuigalway.ie or
complex and increasingly digital information
phone ext 3712.
landscape
John Cox
Acting Librarian
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