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contact with. After a few conversations, we realised we could work well together. Lockdown, of course, had its eff ects, and I was so glad I hadn’t gone down that route six months ago, however now, with the situation returning to the ‘new normal’ and people looking at properties again, Kevin coming into the business is perfect timing and he and I both feel that we’re perfectly placed to get this new venture off the ground.” From this month, Adam and Kevin will be


working together so that customers benefi t not only from a wide range of products across both sectors, but also a belief that personal service and a deep understanding of customers and their needs is at the heart of a successful business. With the property marketing showing signs of


revival after something of a pause during the height of the COVID-19 pandemic and lockdown, it’s the ideal opportunity to guide those looking to buy again, as well as those who may fi nd that changed circumstances leave them assessing their mortgage payments and needs. Kevin added: “T is new venture brings together


two things that I am passionate about – fi nding the right products and dealing with people. I am driven by ensuring my customers are happy with their mortgages, understand what they mean and what they are paying for, and building trust that they are dealing with someone who has their best interests at heart. “Working from home is something we’re all


going to be doing more and more, and even the large companies are embracing that way of working, but for me it’s important not to let that lead to a less personal way of doing business. By sitting down face-to-face and talking in depth about their needs means that I can get a real feel for someone’s situation, what they need and don’t need, what would work best for them and advise them accordingly.” With a dauntingly large selection of mortgages


to choose from, it makes sense for customers to put the task of fi nding the right product for them into the hands of a regulated, experienced, and knowledgeable mortgage adviser. A company that is not restricted to a fi xed lender or small selection of lenders can work on a solution to all needs, tailored to each individual client. “For instance, equity release is a major factor


for many people now, freeing up capital from the property they own, but there are some horror stories about people being badly advised and losing out. Building trust is everything and I know that Adam, like me, is very much a people person and I think we’re going to develop a fantastic business together.”


Pendragon Protect and Pendragon Mortgages can be contacted on 01604 807531 or visit www.pendragonmortgages.co.uk


ALL THINGS BUSINESS 53


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