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ACS Recruitment


Making the most of that home grown talent


Pictured left to right


Simon Stewart Regional Manager –


Alex Munden Account Manager –


Will Beesley Account Manager –


Gary Clayton Regional Manager


An innovative scheme to develop home-grown talent is proving eff ective for ACS Recruitment and the clients that benefi t from the work of its OnSites division. Over the past 18 months, the recruitment company, which has offices in Northampton and Kettering, has trialled a Supertemp development journey, which recognises progressive talent within its candidate pool. As well as its busy offi ces, ACS Recruitment has teams on site with


a number of its biggest clients, headed up by an account manager and providing a complete on-site recruitment partnership. Within each of these sites, ACS Recruitment now operates a


Supertemp (or engagement lead) system where a ‘key’ temp would be asked to support the account manager in day-to-day engagement. For a number of Supertemps, this enhanced role has led to further development, into account manager and then on to regional management roles. Lauren Dobrowski, Projects and Implementation Manager at ACS Recruitment, explained: “T e benefi t is that temps that are identifi ed


48 ALL THINGS BUSINESS


as having suitable capabilities, and are on the warehouse fl oor, doing the same job as their co- workers, act as a bridge between the temps and management. “T ey can help someone settle in, fi nd their way


round, make sure they are happy and engaged, and if they’re not, they can take that issue to the account manager in a situation where the temp worker might not feel comfortable doing so. “T e benefi t of the system for us and our clients


is that through ongoing development, those with potential are eased into client interaction and increased responsibility, get an insight into the account manager role, so that they can move into that role when a position arises, with the full support and confi dence of the client.” Simon Stewart began as a temp at a T rapston-


based distribution centre and is now a Regional Manager overseeing nine different sites across Northampton and Milton Keynes. He said: “I had been a senior manager for some years but found myself ready for a career break and so I stepped away and took a temp job just to keep me busy. “After a fairly short period of time, ACS


Recruitment asked me to step up into an engagement lead role, acting as a conduit to the management. I took that role on during peak time at the end of 2019, when making sure temps are in work and happy about what they are doing is massively important.


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