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JANUARY 2020 • ISSUE 228


ESSENTIAL READING FOR TRAVEL & HEALTH INSURANCE PROFESSIONALS


FEATURE


Supporting travellers’ mental health


PEACE OF MIND


P.26


FEATURE


The rise of ‘skip-gen’ holidays


WE ARE FAMILY


Aussies crave adventure - but not travel insurance


P.30


Your essential guide to suppliers for the global travel and health insurance industry


SERVICE DIRECTORY


P.37


Chilean’s fake claims could reach €1 million, say police


A Chilean man has been arrested at a deluxe hotel in the Spanish city of Barcelona on charges of scamming what police say could add up to €1 million from various travel insurance companies. David Ing reports


The police force for the Catalonia region, the Mossos d’Esquadra, said it had already found evidence after searching his room that he had used more than 20 false identities and taken out at least 12 different policies with both Spanish and international companies. In addition to fraudulently claiming bills, the unnamed 42-year- old is also facing charges of money laundering and falsifying documents. He is being held in prison while police continue their enquiries. A week after the man’s arrest, the Mossos released a statement saying that he had been moving around various countries, especially in Europe, having stayed more than 100 times as a ‘premium guest’ at the Barcelona hotel


A new report from Australia’s Department of Foreign Affairs and Trade (DFAT) reveals that Aussie travellers are taking a huge risk when neglecting to purchase travel insurance


The DFAT’s 2019 State of Play report highlights that the destinations where Australian travellers are most likely to require medical attention are Southeast Asia, Thailand, Vietnam and Indonesia. Despite this, the report found that 10 per cent of Australians travel without insurance, including 22 per cent of men aged under 30. Why?


Well, 74 per cent of Aussies claimed that they didn’t travel with insurance as they ‘expected to be safe’, even though such travellers also appear to have a hunger for travel to risky destinations, with 87 per cent being attracted to risky places that feel adventurous or are ‘off the beaten track’. A common reason given for not taking out cover was the need for time to research the right policy, highlighting the need for clear and easy-to-use advice. Natalie Ball, Director of Comparetravelinsurance. com.au, commented on the concerning findings and the danger of the ‘it won’t happen to me’


mentality: “The number of young Australians travelling without insurance is quite shocking. The risk of holidaying abroad without travel insurance cannot be overstated. Some of our most popular holiday spots like Indonesia, Vietnam and Thailand are also those with the highest incidence of deaths and hospitalisations. Tourists headed to these countries should consider their health and safety and never assume that ‘it won’t happen to me’.” Ball said that it is important that travellers are aware of the high cost of medical treatment,


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COSTA RICA


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