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A SMALL PAUSE FOR OUR SMALL SHIPS


You will no doubt be aware that we have taken the difficult decision to pause cruise operations for a period of time. The travel industry is facing challenging and unprecedented times as a result of the ongoing outbreak of COVID-19. We understand your customers and indeed you, our trade partners, may be concerned about the future and the impact of the changing situation.


We want to assure you that we’re doing everything we can:


• Our priority is to get all existing guests and crew home as safely and as quickly as possible


• We plan to resume sailing from the 23rd May


• We’re offering guests whose cruise holidays are cancelled a full refund or future cruise voucher worth 125%


• Guests with other 2020 cruises will be protected by our Booking Reassurance Guarantee


• We continue to support you, our valued trade partners, by protecting agent commission on any cancelled bookings


Thank you for your continued support. This isn’t going to be an easy time, but together we will get through this.


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