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NEWS


TTG TOP 50 CHAMPS TO GET CHANCE TO HIT THE AIRWAVES


Pippa Jacks, group editor


TRAVELTIME WORLD TO RELOCATE AMID NEW STRATEGY


TravelTime World will move towards a more tailored service in March when the Berkhamsted agency relocates to new high street premises across the road. “It’s been 25 years since Jackie


(pictured at the opening) and David [Steadman] (also pictured) opened TravelTime World at our current location, which has served us well over those years,” said the team in a message to clients on 6 January. “However, times have changed, and


we’re adapting what we do for our loyal clients to provide a better, more relevant and personalised service.” The store won’t have a traditional


broad travel agency shop front and window display, and will instead prioritise closer contact with clients. “It’s not an old, conventional shop but something new and fresh,” said the business. “You can still come in to see us, call us, stop us in the street, [or] send us emails, and we are delighted to outline some new additional services and events designed to give you better service.” These include a new book-by-


appointment system, while the team will also offer out-of-hours appointments in person, over the phone and at clients’ homes. TravelTime World also plans to


create a new “travel lounge” at its new premises where clients can discuss their holiday wishes in more comfort. The business is planning year-long


celebrations to mark its 25th anniversary, and has pledged to continue bringing “impartiality, value and expert advice” to market.


12 TRAVEL TRADE GAZETTE 13.01.2020


The TTG Top 50 Travel Agencies 2020 winners will receive invaluable exposure on local radio stations thanks to a tie-up with broadcast PR agency Markettiers. The agency, a specialist in broadcast and online media relations, podcast strategies, social media, and crisis comms, will work with TTG to secure radio slots for the 12 high street agencies who come top overall in their regional categories. Paul Nelson, former press and PR manager for World Travel Market, joined Markettiers last year as head of travel and tourism. The agency uses its


longstanding relationships with producers and editors to help its clients secure quality interview and content placement opportunities with regional, national and international media outlets across TV, radio and online. For each of TTG’s 12 regional category champions, Markettiers will develop a dedicated regional broadcast


campaign to turn those agents into local celebrities, highlight how successful those businesses are, increase the business’s exposure, and ultimately help them win new clients. TTG group editor Pippa Jacks said:


“We know local media coverage can give a travel agency a big boost, so we’re thrilled to be partnering with Markettiers to give our regional champions this opportunity to make a splash in their local area.”


Nelson added: “Markettiers is really excited to be working alongside the TTG Top 50 Travel Agencies initiative to be able to demonstrate the


power and influence of


broadcast media and help the winners become even more


successful through gaining wider brand awareness and new customers.”


There are just two weeks left to enter the Community Hero and Customer Service Champion categories of the TTG Top 50 Travel Agencies awards. Nominate online by 27 January: ttgmedia.com/top-50-special-entries


CONSULTATION TO ‘FINALISE’ HEATHROW PLAN


Heathrow is to launch an eight-week public consultation to “finalise” its proposals to expand the airport. It follows the recent decision by the


CAA to cap early spending on the project; Heathrow said capping spending had prolonged the construction period of a new third runway, meaning it will need to undertake refreshed modelling of key aspects of the plan. The consultation will run from April


to June and Heathrow will write to local authorities soon with more information.


TTG poll


Should Heathrow build a third runway?


Yes 56% No 44%


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