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Andrew O’Brian PEOPLE


Three questions for... … Andrew O’Brian, CEO at Quiport


1


What are the opportunities and problems Quiport is facing in 2017?


Quiport has a clear strategy to grow connectivity to Quito and Ecuador. When Mariscal Sucre International Airport opened in February 2013, the strategy focused on capturing the market that had been neglected due to the old airport’s limitations. This led to considerable growth in both non-stop destinations and airlines. Since completing this route- development stage, we have been harnessing new market segments and using off-peak terminal service hours, as well as focusing on low-cost airlines to stimulate the market. However, none of the increases in the number of airlines, destinations and aircraft capacity would have been possible without ensuring both efficient and safe operations at the airport. We have also been improving our services for passengers and are this year changing our VIP facilities before next year doing to the public hall to ease passenger flow. We can also enhance our corporate social responsibility programme. Since Quiport began operating, about 84,250 people – from children to senior citizens – living near the airport have benefited from different projects. We provide training, education and work placement options within the airport, hence contributing to the economic and social wellbeing of Quito and Ecuador. Our chief challenge is to find solutions to problems caused by reduced passenger traffic thanks to both the country and the region’s economic situation. However, the good news is these numbers are beginning to recover.


Routes Americas takes place in Quito, Ecuador, from February 13-15, 2018


2


What does Quiport hope to achieve by hosting Routes Americas 2018?


Attending Routes events has been a key aspect of our route development strategy since 2009, when we first began to tell the industry about the new airport we were building to serve both Quito and Ecuador. Once the airport was open for business, airlines started to see the benefits and many took advantage of the opportunities. This means we have boosted the


connectivity map with new routes, increased frequencies and added capacity. Many of the negotiations began at a Routes event, which allowed us to not only present a strong business model to airlines but also to understand their needs and build them a solid incentive programme as a result. Hosting Routes Americas in Quito will be an invaluable opportunity to show off the city as a top destination regionally while highlighting the advantages available to the airline industry at the airport.


3


Best and worst part of the job?


As CEO of Quiport, there are many positives in my job. However, the best part is being surrounded by a team of individuals who are not only excellent professionals but love the aviation industry and their country. They all understand the airport is the first point of contact for any traveller to Ecuador, so we want to ensure visitors have a positive experience. The company’s group of shareholders also deserve a special mention, since they have provided the necessary support to our management. I feel proud to be leading a team that has strongly contributed to transforming the Ecuadorian aviation industry. The successful performance of Mariscal Sucre International Airport since its opening has garnered international interest. I do not think there is a worst part of the job but we do face several challenges. Determining the right timing for investment in infrastructure and or technology to ensure stakeholders’ needs are met is a difficult task. We need to ensure the appropriate service levels without affecting the financial model in the long term. Being a private-public partnership also has its own set of challenges as we are in constant dialogue with the government to ensure all rights and obligations are respected. We overcome most of the challenges through hard work and the confidence that our strategies and objectives are sound. I always tell my team enjoy the ride.


routesonline.com ROUTES NEWS 2016 ISSUE 5 137


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