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Key metrics summary CUSTOMER VALUE (continued)


Green power program (continued) Solar program


Number of new participating customers at year-end5 Total megawatts


Dispatchable Standby Generation6 Number of customers Number of sites Total megawatts


Web registrations Annual new active web registrations7 Paperless Bill program


Number of active accounts at year-end Increase from previous year


Total percentage of customer base


Energy Partner program8 Number of participants at year-end Nominated demand (kilowatts)9


Energy efficiency (EE)


EE acquired (average megawatts)10 Residential Commercial Industrial Total


Cumulative since 2002 Residential average energy use per year (kilowatt-hours)11


5 Number includes Net Metering and Solar Payment Option customers 6


7 8


9 Amount of load a customer volunteers to be reduced in times of extreme grid need 10 Data source: Energy Trust of Oregon (in operation since 2002) Data calculation adjusted from 2013 report


11


Program, which pays larger commercial and industrial businesses to reduce or shift their energy use during peak energy-demand times, began in 2013


Data calculation adjusted from 2013 report Program began in 2012


8.65 11.63 8.92 29.19


172.72 10,740


10.52 14.21 10.15


34.88


207.60 10,375


9.70 13.41


12.50 35.61


243.21 10,572


10.36 14.16 12.17


36.69


278.58 10,145


12.40 11.80 7.60


31.90


310.48 10,145


108,411 17,717 13.0%


117,004 8,593 14.0%


124,894 7,890 14.7%


3 300


138,626 13,732 16.2%


23 6,745


170,407 31,781 20.0%


34 12,200 7,295 12,033 20,222 59,243


1,037 8.69


1,155 9.53


29 40


74.06


886 8.05


33 48


88.91


1,036 8.10


34 52


93.86


1,320 10.02


35 54


104.76 2011 2012 2013 2014 2015


9 |


Portland General Electric


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