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Hospital satisfaction rates 2015 Hospital Augusta Health


Bath County Community Hospital 1 Bedford Memorial Hospital


Bon Secours DePaul Medical Center Bon Secours Mary Imma culate Hospital Bon Secours Maryview Medical Center


Bon Secours Memorial Regional Medical Center Bon Secours Rappahannock General Hospital Bon Secours Richmond Community Hospital Bon Secours St. Francis Medical Center Bon Secours St. Mary’s Hospital Buchanan General Hospital


Carilion Franklin Memorial Hospital Carilion Giles Community Hospital Carilion Medical Center


Carilion New River Valley (doing business as St. Albans) Carilion Stonewall Jackson Hospital Carilion Tazewell Community Hospital


Centra Health - Virginia Baptist and Lynchburg General hospitals Centra Southside Community Hospital Chesapeake Regional Medical Center


Children’s Hospital of The King’s Daughters 2 CJW Medical Center


Clinch Valley Medical Center


Cumberland Hospital for Children and Adolescents 2 Danville Regional Medical Center


Dickenson Community Hospital and Green Oak Behavioral Health 3 Fauquier Hospital in Northern Virginia Haymarket Medical Center Henrico Doctors’ Hospital Inova Alexandria Hospital Inova Fair Oaks Hospital Inova Fairfax Hospital Inova Loudoun Hospital


Inova Mount Vernon Hospital John Randolph Medical Center Johnston Memorial Hospital LewisGale Hospital - Alleghany LewisGale Hospital Montgomery LewisGale Hospital Pulaski LewisGale Medical Center Martha Jefferson Hospital Mary Washington Hospital


Memorial Hospital of Martinsville & Henry County Norton Community Hospital


Novant Health Prince William Medical Center


How do patients rate the hospital overall?


9 or 10 7 or 8


27 29 21 19 27 20 30 24 20 18 25 23 12 20 17 26 19 21 23 25


lower


77% 17% 6% 73 63 67 72 62 74 61 66 73 77 72 68 83 72 78 67 72 72 67 65


0 8


12 9


11 6 9


10 7 5 3 9 5 8 5 7 9 7


10 10


N/A 70 72


N/A 57


N/A 70 80 74 67 78 75 71 73 61 66 66 70 65 69 78 64 59 69 59


N/A 22 21


N/A 31


N/A 23 16 20 23 16 20 22 20 27 21 24 23 23 23 16 26 27 23 29


www.VirginiaBusiness.com


N/A 8 7


N/A 12


N/A 7 4 6


10 6 5 7 7


12 13 10 7


12 8 6


10 14 8


12 6 or


73% 69 66 66 72 58 76 65 64 76 78 68 65 78 77 79 63 77 76 64 62


N/A 73 67


N/A 50


N/A 72 83 78 69 81 80 75 76 61 64 63 73 67 73 81 65 48 70 62


Top Hospitals


Would patients recommend the hospital to friends and family?


Yes, Definitely Yes, Probably


24% 31 29 25 22 33 20 30 26 20 19 30 30 17 19 18 33 14 21 30 32


N/A 22 27


N/A 41


N/A 25 14 18 25 15 17 21 19 30 27 29 23 23 22 17 29 41 26 32


VIRGINIA BUSINESS No


3% 0 5 9 6 9 4 5


10 4 3 2 5 5 4 3 4 9 3 6 6


N/A 5 6


N/A 9


N/A 3 3 4 6 4 3 4 5 9 9 8 4


10 5 2 6


11 4 6


43


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