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ALL THE LATEST NEWS, VIEWS AND STORIES FROM AROUND YOUR LOCAL AREA:OCTOBER/NOVEMBER


THE WONDERFUL AND COMPUTERS


WORLD OF DIGITAL Calling all non-nerds!


I helped save a client’s sanity this week! Two years ago, she bought a computer from a major PC retailer, that sells around the world but despite ongoing discussions, she was still having major problems with it.


Fed up but unable to resolve the issues, she decided to buy a new laptop, from somewhere else, which happily she brought to me to configure.


The new PC was Windows 10. Simple job to plug it in, set up a LOCAL user account and ask it to check for and make any updates it needs from the Microsoft servers. Don’t let Microsoft persuade you to set up a Microsoft or online account, it may cause you issues later, and most home users don’t want, nor need a Microsoft account unless they already have one.


I installed various bits of software and Apps including Spotify, Dropbox and Microsoft Office. You no longer get an install CD when buying Microsoft Office but have to download the install, so you need to be confident your internet connection is fast enough to do so.


Microsoft will try to get you to install Office 365. This is a subscription service that gives you the most up-to-date tools from Microsoft and you can use it on several devices. Microsoft want everyone, businesses and schools too, to switch to subscription-based software. However, it may not be the best option for you.


Office 2016 (part of the same download) is sold as a one-time purchase - a single license for one machine, and one upfront cost. There is no upgrade option though, so if you plan to upgrade to the next major release, you'll pay the full price again when you re- purchase.


As I say, Microsoft try their best to get you to click on the Office 365 installer and the Office 2016 install is hidden further down the page. Many an unwitting none-nerd will already at this point have picked the wrong installer but most of my customers don’t need or want Office 365. We got the right option for my client and she was very happy once I’d moved her personal data to her new PC and all was working well.


Let me briefly mention the unsatisfactory computer bought two/three years ago: It was running Windows 8.1 which is not very good, was never very good and the fact Microsoft went straight from 8.1 to 10 which was a reversion of sorts to Windows 7, tells you enough to know to avoid Windows 8. I wiped the troubled laptop, installed Windows 10, restarted it and as if by magic, all historic problems, from Start Up, to strange pop-ups after login disappeared.


My customer left happy – and sane! If you need help with your technology and sanity, you know who to call…


David Jeffries 016973 61066 • dj@ministryofdoing.co.uk Solving People’s Digital Problems


WWW.THECOCKERMOUTHPOST.CO.UK ISSUE 430 | 18 OCTOBER 2018 | 9


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