COMMENT: “Leafing through the holiday brochures in front of the fire on a rainy Sunday afternoon in January is somewhat of a tradition” Miles Morgan, page 30

IN THE PICTURE: Ice breaker

The cruise industry came together to celebrate the 10th anniversary of online specialist Iglu Cruise. The agency hosted more than 100 people

at Vista at The Trafalgar in London to mark its milestone. Managing director Simone Clark and chief executive Richard Downs are also celebrating the 10th birthday of sister agency Planet Cruise. Pictured with Clark (centre), is Iain Baillie

of Carnival Cruise Line, and Steve Williams, who announced last week he was leaving Royal Caribbean International to join MSC Cruises.

Thomas Cook urges new government to axe APD

Lee Hayhurst

Thomas Cook boss Peter Fankhauser has called on the new UK government to bring stability for businesses and to make the scrapping of Air Passenger Duty a priority.

The group chief executive was speaking to suppliers and trade partners at a 175th birthday party for the travel brand in London last week. He said the firm had made

“huge progress in all areas” under his leadership in what he described as “the most challenging business environment” he has ever experienced. But Fankhauser said he hoped

the new government would bring stability following the Brexit vote. “At last we appear to be

entering a more stable period, as Theresa May and her team in government look to steady the ship and build a positive future post-Brexit,” he said. Fankhauser said UK

PETER FANKHAUSER: Thomas Cook has made “huge progress”

holidaymakers were subject to the highest air taxes in the world, which “placed an unfair burden on our consumers”. He added: “Scotland has already said it will abolish APD and England needs to get in line. “We need to have holidays for

everyone – exactly the vision of our founder 175 years ago.” The Swiss national criticised EU bureaucrats for failing to reflect

10 21 July 2016

“We need holidays for everyone – exactly the vision of our founder 175 years ago”

on the implications of Brexit and said they should create an EU most people want to be part of. “They seem only to want to

defend what they have,” he said. “In these circumstances, you have to accept the vote, but also do what you can to improve the environment we are operating in.” Cook chairman Frank Meysman

said the company was set for continuous growth, although he admitted the path had not been smooth in recent decades. But he said the founding principles of the firm remained. “The vision was to broaden the

minds of people and break down prejudice, to create opportunities to reach people from other countries, bridge differences and help to bring the world together,” added Meysman.


Carnival takes on call centre staff after agent criticism

Carnival UK has increased the number of staff working in its call centre following a log-jam of trade calls. Agents criticised P&O Cruises and Cunard for wait times of up to three-and- a-half hours. The lines have now employed two “additional teams” in the Southampton call centre for the duration of the peak booking period.

Scientists predict that Zika epidemic is on the wane

The Zika epidemic has peaked and is likely to end within three years, a team of UK-based scientists has claimed. Writing in the journal Science, a team from Imperial College London said another outbreak was unlikely for another 10 years.

Malaysia Airlines reveals winners of trip to Borneo

Five agents are heading to Borneo’s Rainforest World Music Festival next month after winning a Malaysia Airlines/Sarawak Tourism Board competition. They are: Sharna Burgess, Flight Centre; Natalie Barclay, Kanoo Travel; Ann Barber, Travel Counsellors; Rebecca Dodds, Travelbag; and Samantha Heslop, Gazelle Travel.

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