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Steidl: I feel like what motivates me about this career is just watching the growth – watching your team members grow and watching the residents grow is really rewarding. It definitely motivates me. And then of course hitting your performance goals is also very motivating.


I always like to close this conversation by inviting everyone to share funny stories from the field. What is the craziest thing you’ve ever seen on site? Rose: The thing that stands out to me is that


one of our leasing agents forwarded the phones to her cell phone so that she could still answer it even though she didn’t go to work that day. I don’t know where she was, but one of our employees who lived on site forgot his key card, so he dialed the answering service and she answered. He tried to get in the gate, and she couldn’t let him in. The office was locked, but the phones were for- warded to her cell phone. A strange one. Gongora: Something strange that happened


on a property I was at – luckily I wasn’t there that day – but someone was baptized in the pool. Gregg: The first thing that comes to my mind


is gross. I don’t know if I want it in the ABODE. (laughter)


Billig: That’s gonna rule out a whole bunch.


Craziest thing I saw was while I was walking units for capital budgeting, and although it was empty – I’d like to think so – there was a coffin in one of the bedrooms. So that was kind of bizarre. I think it was more for effect. That was the way they’d decorated the place – they just took it to that next level. It was more of a coffin-futon sort of thing. (laughter) Rose: Lots of hoarders. Strange habits. Gregg: I’ve seen lots of hoarding. Plenty of


times, I’d go to do due diligence on a property and come out covered in fleas. ALL: Oh no! Rose: I recently had a resident that was


addicted to Gold Bond powder. In a brand- new high-rise – we’d been open not even two years – and this apartment was covered in powder. I mean, there was a little walkway where the footprints were. I mean, the coun- ters, the bathtubs, the TVs – everything. In every room, there were just bottles and bottles of Gold Bond powder. (laughs) It was so strange! I kept the pictures on my cell phone because I have to look to remember that this really happened. It was so crazy. Gongora: One thing I actually saw – we had


complaints about hearing roosters. We walked this unit, and they were actually raising chick-


ens in their closets. One of the roosters started crowing. … The smell was unbearable. This was on a previous property. I guess that’s one of the great things about this job – every day is different. Steidl: We had a resident recently call our


emergency line, completely frantic, saying that there was a large alligator in the back pool, and she was going to stay on the phone until help arrived in this dangerous situation. And the courtesy officer received the message and went to check it out, meanwhile she’s still on the phone for 10 minutes. After the courtesy officer gets there, you can


hear her – she says on the phone, “Oh, please disregard. It appears he has removed a lawn chair from the pool. All is well. Thank you.” (laughter) She really was convinced it was an alligator, and she was doing her civic duty and staying on the line in case the situation worsened.


Thanks to these Honorees for all they do for


their residents, coworkers and the industry, and congratulations again to all our award winners. Read about our maintenance Honorees and our Independent Owner of the Year in next month’s ABODE.


52 AUGUST 2012 ABODE


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