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Ask the Expert:

Versatility Adds Value Q:

Natalie Dowse, Marketing and Product Manager for Truvox International, is back for 2014, and this time explains why multi-tasking floor cleaning machines make sense for contract cleaners.

As a contract cleaner, I want to get the best

results, but these days fi nances are a major concern. How can I make savings in terms of time and money when approaching a cleaning regime?

skills’: adaptable attributes that allow certain people to move more fl uidly through the job market. The ability to be fl exible is a defi nite bonus in a challenging economic climate, and it’s also valuable when it comes to fl oor cleaning machines.


Purchasing this sort of equipment constitutes a signifi cant investment in budgetary terms, so it makes sense to buy the best, most versatile machine that you can afford – one that can ‘multi-task’ when it comes to fl ooring.

A key way for cleaning contractors to generate more profi t, while continuing to deliver the service levels required, is the ability to tackle a broader range of cleaning tasks than previously, but at the same level of investment. In other words, you need versatility – well- trained, resourceful operatives, using fl oorcare machines that will tackle a wider range of tasks.

Taking a hard look at the machines you have and the contracts that your cleaning teams have to service is benefi cial. List the range of fl oor surfaces that each contract requires you to clean – wood, carpet, stone, vinyl, ceramic tile – and realistically


Recruitment professionals talk a lot about ‘transferable

decide whether the machines you have are suffi ciently versatile and, quite simply, fast enough to do a good job in the hours that the contract’s terms make available.

Other issues to consider are:

Cleaning products: Assess the range of cleaning products that you use. Are they good enough for what your customers expect you to achieve? Are there new products that do the job faster, or with a better shine, or with less likelihood of cross contamination/infection? Could you achieve more for less outlay?

Consumables: Are spare parts and consumables still available for your older machines? Having a machine out of service while you wait for parts could lose you a customer. If consumables are more expensive than they were, contracts might have become unprofi table.

Noise: Recently designed fl oorcare machines are nearly always quieter than earlier designs, and customers concerned about noise – hospitals, daytime cleaning contracts and the like – will expect you to keep up with the technology available.

Health and safety: Reassess your health and safety issues. Customers increasingly look to battery-powered machines because they do not need to trail a power lead, thereby eliminating tripping over wires, a common cause of accidents, especially during daytime cleaning. Cordless machines are also often easier to transport between locations, with no need to waste time by

gathering the lead in and securing before you need to move to another fl oor or room.

Scrubber dryers often lead the way when it comes to versatility. The best options feature counter rotating cylindrical brushes and are lightweight and compact. These types of machine can clean a wide range of hard fl ooring surfaces from vinyl, PVC, lino and profi led ceramic fl oors to more robust surfaces such as marble, granite and stone. They’re even effective on soft fl oor coverings, including woven and non-woven short pile carpets, carpet tiles and entrance matting.

All this means that you need to do some detailed homework when deciding on the type of fl oorcare machines to buy. On-site demonstrations will help you make your choice, but do ensure that they run to your specifi cation, showing how machines tackle the precise type of fl ooring you need to clean, so that you can compare productivity, suitability and adaptability.

If you have a question for the expert, please email: Your question could be featured in the next issue of Tomorrow's Cleaning.

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