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Telford Company Expand Services And Ambitions


A cleaning company in Telford has expanded the range it offers and taken on two new members of staff to cope with demand. Cleveland Cleaning Ltd, based in Madeley, is a family-run industrial and commercial cleaning company, but from this month it also offers carpet and upholstery cleaning.


Rob McCreadie, Director at Cleveland Cleaning, has 10 years experience in cleaning carpets and expressed his excitement about the expansion of his families’ business. He said: “I have worked in carpet cleaning for a long time, so I am very pleased that the Cleveland Cleaning has decided to branch out into this area.


“The company was set up by my parents and has been going for just over 16 years. We have usually stuck to contracts for cleaning buildings, homes and offering janitorial supplies, but now we’re able to offer our customers something new too. It’s been a tough few years for independent businesses, so to be able to expand and take on more


staff now is a great reflection of the determination of our company and the loyalty of our customers.”


The company, owned by Rob’s mother and father, Marie and Rab, employs more than 40 members of staff, including Marie daughter Nikki, and over 50 contracts throughout Shropshire. Clients range from small blue companies, offices, healthcare facilities to nurseries and schools.


Marie commented: “I’m so pleased that Rob has come on board to offer his expertise to our company and help us expand. We’re known for our high standards of service and I know that will continue in his hands. We had a lot of clients asking us about cleaning carpets and we often had to recommend other companies. Now, it just means we will be able to do a complete job for all our customers, and there’s a guarantee in place to make sure they are happy with the outcome.


“It’s great that, not only do we have someone with so much experience, but that with yet another member of the family on board, they can


Servest Obtains Three BSI Certificate Accreditations


Facilities management service provider, Servest Group, has gained three management system certificate accreditations from The United Kingdom Accreditation Service (UKAS) and the British Standards Institute (BSI), covering the group’s cleaning division service provision.


The new standards are: ISO 9001:2008 Quality Management System; ISO 14001:2004 Environmental Management System; and BS EN 18001:2007 Occupational Health and Safety Management System. The accreditation process took around 18 months, during which time Servest had to develop, embed and test the management systems. The BSI accreditation visits started in March last year, and all


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three accreditation certificates were awarded in September.


Holding these new accreditations will allow Servest to consolidate standards throughout its existing client base and engage in new business partnerships, at the same time as continually improving its service provision to customers. It also acts as a catalyst to further embed these disciplines within the organisation, fulfilling the duty of care Servest has to protect its employees and others and to safeguard the environment.


“Servest is delighted to have achieved three BSI accreditations in such a short period of time – a testament to the hard work of our Group Technical Support Manager, Alan Brock, as well as all of our


operational and cleaning staff,” said Rob Legge, Servest Group’s Chief Executive Officer UK and Europe.


Alan commented “This is a team win, as a good proportion of the success of obtaining these accreditations is down to our team of excellent quality, health, safety and environmental managers. They have set the scene through their audits and mentoring, and the local operational management and cleaning teams, who perform such an excellent job in providing the service to the customer. As well as each management system having to be robust, the day-to- day service provision from Servest employees, at all levels, has to be right to pass the assessors’ stringent examinations.”


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continue our family-run business. To be able to expand is brilliant for us; we’re always looking to improve what we offer and we take great pride in keeping our standards high.”


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