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TRAINING


Quest Consultants


COLIN REES describes himself as a ‘bike- specific’ sales trainer, with a knack for changing the bad habits of shop floor staff and turning them into pro-active sales people. The courses he runs are not directed towards general retail, but to retailing in bike shops. His experience of providing sales


training for 15 years to some 400-plus bike shops, as well as companies such as Madison, Specialized, Chicken, Giant and


Gill, to name a few, has given him a keen insight into the cycle industry. Courses range from basic, intermediate


and advanced retail sales sessions and manager workshops, as well as tele sales courses. Teamwork, confidence building and modern techniques comprise the content all spelled out in delegate’s workbooks. Rees’ background is in marketing and business consultancy, as well as advising owners on increasing the bottom line.


For more details email from colinrees7@gmail.com or call 07540 351 530.


Mojo Suspension


The two year old Fox Suspension Training course delivered by ATG has proved popular. The course is a collaboration between Mojo Suspension, UK distributor for Fox, and ATG, designed to offer mechanics working in the trade the skill and knowledge to perform shop servicing on Fox suspension components. Tim Williams from Mojo says: “We


were confident there would be a demand for this type of course.


BikeRight!


BIKERIGHT! PROVIDES cycle instructor training. From teaching groups of school children to enhancing cycling skills amongst existing adult cyclists, the role of a qualified cycle instructor is key to developing cycling locally and supporting national strategy on active lifestyles. BikeRight! has been training cyclists for ten years and was the first accredited cycle instructor training centre in the UK. BikeRight! has trained over 2,000 people as National Standards cycle instructors, who are now themselves delivering quality cycle training and enjoying the


benefits that this brings. A new and improved version of cycle proficiency that is more dynamic and provides outcome- based cycle training course, the new National Standards cycle training aims to equip people with the skills to cycle confidently, competently and consistently in a wide range of conditions to suit their needs. Typically cycle instructor courses last four days and adhere to all the recommendations and principles of the National Standard for cycle training. BikeRight! delivers courses in Manchester or for groups across the UK or worldwide. bikeright.co.uk/services2 /instructor_training


Bike Inn


IN BIKE Inn’s early days, the majority of people taking their courses were interested in maintaining their own bikes. It’s all change now, however, with the majority (at least 95 per cent) that now book on Bike Inn courses are people opening their own shops, repair business or charities. Bike Inn takes a maximum of seven per course, with three experienced instructors to ensure all receive full and adequate instruction. Every course, without fail, fills up and the firm is always under pressure to put in more dates. To alleviate this demand, Bike Inn is opening another work shop in Cumbria that will take the five and two day working seminars. This measure will leave Bike Inn with full ten day courses at all times at its work-shop at The Old Schoolhouse. To accommodate those who only


want to learn DIY bike maintenance, that satellite workshop based in Milburn, near Penrith, is being run by Jon Colborne. He is assisting on the second week of


Bike Inn’s ten day courses and has a great deal of experience attained from his work in the bike trade and constant attendances at national velodrome, road race and cyclo-cross events. Alf and Teresa Webb, the duo behind


Bike Inn, started teaching bicycle mechanics in June 1991 as full daytime


68 BIKEBIZ JANUARY


courses (having taught evening classes previously). Instructor Neil Exton (taught by the duo) has assisted them and is set to take over the hydraulics instruction as from 2014. Tel/fax: 01406 371273 Email: alf@bike-inn.co.uk www.bike-inn.co.uk


BIKEBIZ.COM


“There’s a huge pool of untapped service and maintenance work out there for Fox Suspension which we can help dealers profit from by de-mystifying our products. With the technical nature of Fox Suspension, better-informed dealers will ultimately enhance the customer’s experience of our products. It’s important for dealers to know this isn’t intended to replace the service that we offer at Mojo. Our technicians are still on hand to provide the more specialist service. For further info on the Fox Suspension


Training course visit www.cycletraining.co The Mojo Parts B2B store can be found at www.mojostore.co.uk


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