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JOBS EVERY WEEK A UK-wide refrigeration company has bucked the economic trend by boosting profits, winning orders and taking on more staff than ever. Kent- based Flowrite Services has won a series of high profile contracts and is celebrating the best 12-month period in its 21-year history.

Founder, Andy Moore, puts the amazing growth down to reputation, hard work and the vision of Venture Capitalists (VC) Foresight who funded a management buyout in June last year.


FM PANEL The role of benchmarking in FM as a measurement tool and strategy driver was the latest hot topic debated during the British Institute of Facilities Management’s (BIFM) fourth Facilities Management Leaders Forum. The panel of FM industry commentators came together in the forum to discuss and understand how benchmarking can improve and support the performance of the FM function.


CHARITY Jangro, the UK’s largest network of independent janitorial supply companies, is on the road to raising the £100,000 pledged to Macmillan Cancer Support. The fund raising campaign started with a sponsored walk involving 27 head office staff and friends, each covering 5 miles around the Rivington and West Pennine Moors in Lancashire.

Since then the company, which repairs and maintains commercial fridges, freezers and air conditioners across Britain, has won additional clients all over the UK.

A key theme emerging from the forum was the need for more collaborative efforts. Many organisations are already benchmarking but at an internal level; the real value of benchmarking is through external benchmarking, which then allows for comparators and data sharing.

Gareth Tancred, BIFM CEO and chair of the FM Leaders Forum session, said: “Benchmarking is a phrase that is often referred to in FM. But its definition and an understanding of how benchmarking can improve and support the performance of

Kyle Macintyre, son of Jackie Macintyre (Director of Jangro Perthshire Member, Co-An UK Ltd) simultaneously ran the Edinburgh Half Marathon and donated the £503 he raised to the Jangro Macmillan fund.

Jangro Marketing Manager, Tammy Ladner, said: “It was harder work than I thought but we had a lot of laughs on the way and everyone had a good time whilst raising funds for this very worthy cause.”

You can donate at


Andy said: “It has been an incredible year for Flowrite. We now employ well over 100 staff – more than 70 of whom are engineers out on the road – and are providing more new jobs every week. The investors have helped us develop a clear vision for strengthening our core client base and thinking more broadly about how and where to grow the business in the years ahead.”

Flowrite was founded in 1992 by three entrepreneurs to provide a technical service function to the brewery industry. The company quickly evolved into a maintenance and repair business for commercial refrigeration, freezer and air conditioning units.

the FM function at times seems inconsistent. Benchmarking provides management information, an indicator and view of how an estate or building is operating at a specific moment in time. This performance information should not only show how the building is working, but how the FM function contributes to the productivity of the business.”

A discussion paper has been published and is available for download at BenchmarkingFMLF

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