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TRAINING & DEVELOPMENT Sogefi, ArcelorMittal, Teknion and Westrock give video training a whirl


Profiling & connecting people,


equipment worldwide


A 48


startup in Quebec is bet- ting the manufacturing world needs a YouTube-like training environment. The firm calls itself


Poka, borrowing from the


Japanese term that means mistake proof- ing. “‘Poka-yoke’ is a mechanism in the lean manufacturing process that helps an equip- ment operator avoid mistakes. Poka helps operators and employees avoid mistakes,” said Antoine Bisson, co-founder and CTO of the social industrial platform. “Just to make it sexier, we dropped the ‘yoke’.” Bisson started the video training firm


four years ago with his friend Alex Leclerc. Poka released the software in 2014 and now has more than 30 clients. Among those customers: car parts maker


Sogefi, steelmaker ArcelorMittal, office furniture maker Teknion and box maker Westrock. “They all want efficient training and


knowledge retention and real-time informa- tion,” Bisson said. “We allow real-time col- laboration. For example, if you have a prob-


lem in one plant, all the other engineers, operators and mechanics, through Poka, work to reduce downtime as fast as possible and help the person in need. We have had testimonials where down times could have been hours but were reduced to minutes.” Poka also helps firms collect the knowl- edge of people getting ready to retire. The firm’s software provides a pro-


file page for every piece of equipment a company uses. Same for each worker. “Our equipment page in Poka serves as a point of access for all the information, and it can be accessed from anywhere, at any time,” Bisson said. “So people record their best practices and procedures and show them instantly across our platform, making it available to everyone.” In-house training systems at manufac-


turers is the biggest competition Poka has, Bisson asserted. The biggest hurdles the firm faces is hiring, landing more customers and get- ting each new customer comfortable with the “cultural change and transition” Poka represents, he added.


Brett Brune Editor in Chief


A team leader


at Leclerc Foods documents work done right at a Phoenix, AZ, plant, in a Poka video.


Advanced Manufacturing Now podcast: http://tinyurl.com/h67ulb7


Summer 2016


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